Job Overview
Compensation
Salary
Range $51,000.00 - $67,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Bonus opportunities
Employee Discounts
Professional Development
Job Description
Encore is a leading provider of event technology and audiovisual services, specializing in delivering seamless and innovative solutions for meetings, conferences, and live events. Operating within the hospitality and event industry, Encore collaborates closely with hotels and convention centers across multiple locations to enhance client experiences through advanced technology and expert service. With a reputation for quality and reliability, Encore serves a variety of clientele by offering tailored audiovisual solutions that meet the specific needs of each event. Known for its commitment to inclusivity, diversity, and fostering a welcoming culture, Encore provides a dynamic work environment that blends cutting-edge technology with exceptional client service.
The role of Hotel Sales Manager at Encore is integral to growing the company’s presence within the hospitality sector by driving overall hotel sales through a consultative sales approach. This position involves proactively soliciting new business opportunities and cultivating strong, lasting relationships with key hotel personnel to enhance collaboration and business outcomes. The Hotel Sales Manager is responsible not only for generating leads but also for managing the full cycle of project execution from confirmation to invoicing. This includes coordinating with internal departments and external partners to ensure client needs are met promptly and efficiently. The role demands someone who is detail-oriented, client-focused, and capable of working within profitability guidelines while utilizing Encore’s proprietary sales and marketing systems.
In this position, you will be expected to manage the sales process actively by using Encore’s tools including ACT!, Proposal Generator, and other marketing systems to create professional bids and presentations. You will participate in hotel site inspections to better understand venue capabilities and client expectations and provide valuable technical and logistical support throughout the sales and event delivery process. Strong communication skills are essential, as you will be the primary contact, addressing client concerns, managing information flow, and coordinating show crews to ensure seamless event execution. The role also involves equipment ordering, managing crew logistics with the operations team, and overseeing job accounting processes to reconcile costs and prepare accurate invoices.
Working at Encore offers a stimulating environment within hotel and convention center settings where you may encounter varying noise levels and work conditions, including exposure to outdoor elements and use of specialized audiovisual equipment. The role requires flexibility to work irregular hours, including evenings, weekends, and holidays, and may involve travel to multiple hotel locations. Being part of Encore means embracing a culture that values world-class service, collaboration, ownership, and integrity. Salary for this position ranges from $51,000 to $67,000, with compensation based on experience, skills, and location. Additional incentives such as bonuses and overtime pay may also apply. Join Encore and contribute to an innovative company that empowers events to make lasting impacts globally.
The role of Hotel Sales Manager at Encore is integral to growing the company’s presence within the hospitality sector by driving overall hotel sales through a consultative sales approach. This position involves proactively soliciting new business opportunities and cultivating strong, lasting relationships with key hotel personnel to enhance collaboration and business outcomes. The Hotel Sales Manager is responsible not only for generating leads but also for managing the full cycle of project execution from confirmation to invoicing. This includes coordinating with internal departments and external partners to ensure client needs are met promptly and efficiently. The role demands someone who is detail-oriented, client-focused, and capable of working within profitability guidelines while utilizing Encore’s proprietary sales and marketing systems.
In this position, you will be expected to manage the sales process actively by using Encore’s tools including ACT!, Proposal Generator, and other marketing systems to create professional bids and presentations. You will participate in hotel site inspections to better understand venue capabilities and client expectations and provide valuable technical and logistical support throughout the sales and event delivery process. Strong communication skills are essential, as you will be the primary contact, addressing client concerns, managing information flow, and coordinating show crews to ensure seamless event execution. The role also involves equipment ordering, managing crew logistics with the operations team, and overseeing job accounting processes to reconcile costs and prepare accurate invoices.
Working at Encore offers a stimulating environment within hotel and convention center settings where you may encounter varying noise levels and work conditions, including exposure to outdoor elements and use of specialized audiovisual equipment. The role requires flexibility to work irregular hours, including evenings, weekends, and holidays, and may involve travel to multiple hotel locations. Being part of Encore means embracing a culture that values world-class service, collaboration, ownership, and integrity. Salary for this position ranges from $51,000 to $67,000, with compensation based on experience, skills, and location. Additional incentives such as bonuses and overtime pay may also apply. Join Encore and contribute to an innovative company that empowers events to make lasting impacts globally.
Job Requirements
- Minimum of a high school diploma
- Minimum five years audiovisual, sales, or hospitality experience
- On site crew management experience
- Strong client relationship skills
- Excellent written and oral communication
- Detail oriented
- Prior sales experience in audiovisual preferred
- Knowledge of hospitality industry and sales processes
- Computer proficiency including MS Office and CAD software
Job Qualifications
- High school diploma required, BS/BA in Business preferred
- Minimum 5 years of experience in audiovisual, sales, or hospitality
- Proven on-site crew management experience
- Strong client relationship and communication skills
- Prior sales experience in audiovisual preferred
- Knowledge of hospitality industry and sales processes
- Ability to read and interpret financial reports
- Proficiency in MS Office and CAD software preferred
- Familiarity with audiovisual equipment, Lynx, and Oracle is a plus
Job Duties
- Solicit and secure business through a proactive, consultative sales approach
- Participate in hotel site inspections and provide enhanced site inspection tools
- Manage sales process using Encore systems to create professional bids and proposals
- Utilize understanding of sales-related costs to maintain profitability guidelines
- Attend pre-conference meetings and maintain organized show files
- Determine and confirm equipment and technical positions to meet client needs
- Coordinate crew assembly and information dissemination for show execution
- Enter and track equipment orders and arrange sub-rentals if needed
- Write purchase orders for outside labor when necessary
- Hold pre-production meetings with crew to convey client vision
- Reconcile job costs and prepare invoices
- Provide technical support during proposal and project stages
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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