
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
flexible schedule
Job Description
The company is a well-established retail grocery chain known for its commitment to quality fresh produce and excellent customer service. With a strong reputation in the community, the company emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety. It operates multiple grocery stores that feature a comprehensive produce department serving a diverse customer base. Each store is focused on providing a pleasant shopping experience while maintaining high standards of cleanliness, organization, and product quality. The company prioritizes employee development and teamwork, creating an inclusive environment where every team member is valued and empowered to contribute to success.
The role of Produce Department Manager is a key leadership position within the store, responsible for overseeing all aspects of produce operations to maximize sales and profitability. This full-time position requires a dynamic individual capable of managing a team, ensuring optimal inventory levels, maintaining high standards of product quality and presentation, and delivering superior customer service. The Produce Department Manager acts as both a leader and role model, embedding the company’s core values in daily operations and interactions with employees and customers.
In this role, you will be responsible for coordinating hiring, training, and evaluating produce department personnel while fostering a positive work environment. You will supervise the receipt, storage, pricing, and merchandising of all produce products, ensuring compliance with safety and sanitation standards. Additionally, the Produce Department Manager will work closely with the store manager and other departments to optimize work schedules and improve operational efficiency. Handling customer concerns with professionalism and tact is a critical part of the job, as is maintaining effective communication across the store.
A proactive approach to analyzing and improving the produce section is expected, including monitoring inventory control, shrink management, pricing strategies, and product placement. The manager will also oversee the salad bar operations, ensuring both quality and compliance with health standards. Maintaining cleanliness in all produce areas, including coolers, prep areas, and display cases, is essential.
This position demands strong organizational abilities, excellent communication skills, and the capacity to work effectively in a fast-paced, sometimes high-pressure retail environment. The ability to handle conflict constructively and maintain a calm demeanor under stress is crucial. Candidates should be prepared to work a flexible schedule, including mornings, evenings, weekends, and holidays as required. The Produce Department Manager plays a vital role in upholding the store’s reputation for quality and customer satisfaction, driving sales growth through exceptional leadership and operational expertise.
The role of Produce Department Manager is a key leadership position within the store, responsible for overseeing all aspects of produce operations to maximize sales and profitability. This full-time position requires a dynamic individual capable of managing a team, ensuring optimal inventory levels, maintaining high standards of product quality and presentation, and delivering superior customer service. The Produce Department Manager acts as both a leader and role model, embedding the company’s core values in daily operations and interactions with employees and customers.
In this role, you will be responsible for coordinating hiring, training, and evaluating produce department personnel while fostering a positive work environment. You will supervise the receipt, storage, pricing, and merchandising of all produce products, ensuring compliance with safety and sanitation standards. Additionally, the Produce Department Manager will work closely with the store manager and other departments to optimize work schedules and improve operational efficiency. Handling customer concerns with professionalism and tact is a critical part of the job, as is maintaining effective communication across the store.
A proactive approach to analyzing and improving the produce section is expected, including monitoring inventory control, shrink management, pricing strategies, and product placement. The manager will also oversee the salad bar operations, ensuring both quality and compliance with health standards. Maintaining cleanliness in all produce areas, including coolers, prep areas, and display cases, is essential.
This position demands strong organizational abilities, excellent communication skills, and the capacity to work effectively in a fast-paced, sometimes high-pressure retail environment. The ability to handle conflict constructively and maintain a calm demeanor under stress is crucial. Candidates should be prepared to work a flexible schedule, including mornings, evenings, weekends, and holidays as required. The Produce Department Manager plays a vital role in upholding the store’s reputation for quality and customer satisfaction, driving sales growth through exceptional leadership and operational expertise.
Job Requirements
- High school diploma or equivalent
- Previous experience in retail produce department or food service preferred
- Ability to stand for long periods and lift moderate weight
- Excellent interpersonal and communication skills
- Basic computer skills for ordering and inventory management
- Flexibility to work varying shifts including weekends and holidays
- Ability to manage and lead a team
- Strong problem-solving and organizational skills
- Ability to maintain composure in high-pressure situations
- Commitment to uphold company core values in all duties
- Must be legally authorized to work in the country
- Must be able to perform essential functions with or without accommodation
Job Qualifications
- Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands
- Willing and available to work weekends and holidays as needed
- Understanding of all key components of department operations including managing people, merchandising, computer-assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control
- Working knowledge of produce preparation and general store operations
- Adept communication skills with employees, customers and supervision
- Effective written and oral communication skills
- Ability to make intelligent decisions quickly
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers
- Possess abilities and skills for effective production, merchandising and customer service related to sale of merchandise
- Produce work experience or similar experience in food preparation
- Past work record reflecting dependability and integrity
Job Duties
- Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy and implementation of all company policies
- Be alert and assist in store security
- Be perceptive and handle customer complaints
- Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel
- Proper indoctrination of all department employees ensuring they can read scales and prices correctly
- Provide adequate knowledge and training of price marking ensuring the proper emphasis on customer courtesy and productivity
- Supervise all aspects of salad bar operations
- Discuss with store manager the most efficient and practical working schedules of both full and part-time employees for maximum efficiency
- Maintain personable, clean and neat appearance of departmental people, having them properly uniformed and identified
- Maintain good communication with all store personnel
- Plan, organize, direct, and control the activities of the produce department and may take charge of the store operation in the absence of the store manager within scope of authority
- Direct the receiving, storing, pricing, and merchandising of all produce products
- Assure adequate stock and supplies by proper ordering maintaining optimum inventory levels
- Maintain and submit required records and reports and use them effectively
- Maintain effective and good house cleaning in all areas such as cleaning and defrosting cases according to schedule, clean floors, keep orderly cooler and preparation areas, and maintain proper disposal of waste and material
- Keep adequate supplies on hand including bags, pricing and making equipment
- Analyze continuously all aspects of produce department including space allocation, design, display, price marking, rotation, inventories, personnel and make changes or recommendations to store manager
- Demonstrate ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner
- Be prompt, tactful, calm, courteous, and professional in all interactions
- Demonstrate aptitude to manage people and organize workloads
- Perform all duties as assigned by the store manager or supervisor
- Ability to work cooperatively in high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
- Must be able to perform essential functions of this position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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