PRODUCE/DEPT LEADER

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

flexible schedule

Job Description

The company is a well-established retail grocery chain known for its commitment to quality fresh produce and excellent customer service. With a strong reputation in the community, the company emphasizes core values such as respect, honesty, integrity, diversity, inclusion, and safety. It operates multiple grocery stores that feature a comprehensive produce department serving a diverse customer base. Each store is focused on providing a pleasant shopping experience while maintaining high standards of cleanliness, organization, and product quality. The company prioritizes employee development and teamwork, creating an inclusive environment where every team member is valued and empowered to contribute to success.Show More

Job Requirements

High school diploma or equivalent
Previous experience in retail produce department or food service preferred
Ability to stand for long periods and lift moderate weight
Excellent interpersonal and communication skills
Basic computer skills for ordering and inventory management
Flexibility to work varying shifts including weekends and holidays
Ability to manage and lead a team
Strong problem-solving and organizational skills
Ability to maintain composure in high-pressure situations
Commitment to uphold company core values in all duties
Must be legally authorized to work in the country
Must be able to perform essential functions with or without accommodation

Job Qualifications

Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands
Willing and available to work weekends and holidays as needed
Understanding of all key components of department operations including managing people, merchandising, computer-assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control
Working knowledge of produce preparation and general store operations
Adept communication skills with employees, customers and supervision
Effective written and oral communication skills
Ability to make intelligent decisions quickly
Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers
Possess abilities and skills for effective production, merchandising and customer service related to sale of merchandise
Produce work experience or similar experience in food preparation
Past work record reflecting dependability and integrity

Job Duties

Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy and implementation of all company policies
Be alert and assist in store security
Be perceptive and handle customer complaints
Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel
Proper indoctrination of all department employees ensuring they can read scales and prices correctly
Provide adequate knowledge and training of price marking ensuring the proper emphasis on customer courtesy and productivity
Supervise all aspects of salad bar operations
Discuss with store manager the most efficient and practical working schedules of both full and part-time employees for maximum efficiency
Maintain personable, clean and neat appearance of departmental people, having them properly uniformed and identified
Maintain good communication with all store personnel
Plan, organize, direct, and control the activities of the produce department and may take charge of the store operation in the absence of the store manager within scope of authority
Direct the receiving, storing, pricing, and merchandising of all produce products
Assure adequate stock and supplies by proper ordering maintaining optimum inventory levels
Maintain and submit required records and reports and use them effectively
Maintain effective and good house cleaning in all areas such as cleaning and defrosting cases according to schedule, clean floors, keep orderly cooler and preparation areas, and maintain proper disposal of waste and material
Keep adequate supplies on hand including bags, pricing and making equipment
Analyze continuously all aspects of produce department including space allocation, design, display, price marking, rotation, inventories, personnel and make changes or recommendations to store manager
Demonstrate ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner
Be prompt, tactful, calm, courteous, and professional in all interactions
Demonstrate aptitude to manage people and organize workloads
Perform all duties as assigned by the store manager or supervisor
Ability to work cooperatively in high paced and sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Act with honesty and integrity regarding customer and business information
Follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Must be able to perform essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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