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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $24.40
Work Schedule
Flexible
Benefits
Store discount
Paid Time Off
financial wellness programs
Health and wellness support
employee perks
Job Description
Whole Foods Market is a renowned grocery store chain dedicated to providing high-quality natural and organic products while fostering a positive impact on communities and the environment. With a commitment to nourishing people and the planet, Whole Foods Market goes beyond traditional grocery retail by supporting initiatives such as funding school garden grants, improving access to healthy food in underserved areas, and working to alleviate poverty in developing countries. This company is recognized for its progressive approach to food retailing, focusing on sustainability, ethical sourcing, and community engagement. Whole Foods Market prides itself on being more than just a grocery... Show More
Job Requirements
- Prior retail, restaurant or hospitality experience preferred
- must be 18 years of age or older
- ability to work all scheduled shifts
- ability to follow health and safety procedures
- ability to communicate effectively both verbally and in writing
- ability to use basic computer skills
- ability to perform physical tasks associated with retail work
- willingness to participate in cross-training
- strong customer service skills
- ability to maintain a positive and cooperative work environment
Job Qualifications
- Basic computer skills
- proactive problem solver with excellent follow-through and listening skills
- clear and effective communication style, both written and verbal
- thorough knowledge of products throughout the store or ability to learn quickly
- ability to follow instructions and procedures
- skilled in working in a fast-paced, evolving environment with strong prioritization and multitasking abilities
- ability to build and maintain positive relationships across all levels of the business
- supports the 365 culture and exemplifies Whole Foods Market’s Core Values
- demonstrates responsibility and accountability for all job tasks
- proven customer service experience
- proper use of knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years or older)
- able to perform physical requirements of the job with or without accommodation
- desire to be part of a new and exciting brand
Job Duties
- Provide exceptional customer service and address needs of customers in a timely and effective manner
- be cross-trained and work in multiple areas throughout the store, including cashiering
- process customer purchases, returns, and credits
- ensure shelves and displays are properly stocked and front facing
- rotate products and remove out-of-date products
- maintain and support proper Electronic Shelf Label signage throughout the store
- stay aware of new products and their placement
- ensure the highest retail standards are met
- follow all 365 Standard Operating Procedures
- participate in fiscal period and quarter end inventories
- communicate pertinent information to leadership
- establish and maintain collaborative relationships with store leadership, team leaders, floor leads, team members, support partners, customers, and vendors
- stay informed on company and store level information
- model 365 by Whole Foods Market vision and goals
- maintain awareness of competitors and industry trends
- complete training and focus on increasing product knowledge
- maintain a positive work environment
- use courteous and proper phone etiquette
- comply with health and sanitation procedures and safe work practices
- support store cleanliness and maintenance
- follow established food safety, organics, and cleaning guidelines
- resolve hazards or violations promptly
- work all scheduled shifts
- attend meetings assigned by leadership including daily huddles
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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