Jimbo's logo

PRODUCE MANAGER

San Marcos, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.00 - $32.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K plan with Employer Matching
Paid Time Off
employee discount
Performance reviews
Quarterly bonus
Happy hour bonus
Birthday bonus

Job Description

Jimbo's... Naturally is a well-established grocery store known for its commitment to providing high-quality natural and organic foods to its customers. The company prides itself on maintaining a welcoming and health-conscious shopping environment, with an emphasis on fresh produce and exceptional customer service. Jimbo's is dedicated to supporting local farmers and offering a diverse range of products that cater to a variety of dietary needs and preferences. The store has built a reputation for its knowledgeable staff and clean, organized departments, ensuring shoppers always receive the best possible experience.

This role is integral to the smooth operation and success of the Produce Department at Jimbo's. The ideal candidate will be responsible for maintaining a clean, organized, and appealing produce section that attracts customers and encourages repeat business. They will provide expert customer service, assisting with inquiries, orders, special requests, and returns while adhering to the highest standards of food safety and quality. This full-time position offers an attractive benefits package including medical, dental, and vision insurance, a 401k plan with employer matching, paid time off, and various employee bonuses and discounts. The role requires close collaboration with management and team members to ensure inventory is well-stocked and merchandised creatively to reflect the store's commitment to freshness and quality.

The Produce Department team member will be expected to have a strong knowledge of produce products and natural foods, following guidelines established by health authorities and company policies. Attention to detail is crucial, as the role involves proper receiving, rotation, culling, storage, and creative display of produce and prepared cut program items. Health and safety standards are strictly enforced to maintain a clean and safe work environment. This position suits an individual with excellent communication and organizational skills, the ability to work under various physical conditions, and a passion for delivering legendary customer service. There is an expectation for flexibility in scheduling, including early mornings, evenings, and weekends, as well as potential travel or transfer between store locations. Overall, this role offers an exciting opportunity to grow within a respected natural foods retailer while contributing directly to customer satisfaction and the operational success of the produce section.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in retail produce or food service preferred
  • Ability to lift and carry up to 50 lbs unassisted
  • Ability to stand and walk for extended periods
  • Commitment to following food safety and sanitation guidelines
  • Ability to work under various physical conditions and temperatures
  • Willingness to obtain Food Handler's Certificate within 10 days of employment
  • Excellent communication and customer service skills
  • Availability to work flexible hours including weekends

Job Qualifications

  • Ability to understand and follow Department of Health regulations and needs to complete Food Handler's Certificate within 10 days of employment
  • Demonstrated ability in managing Produce Department operations (margins, ordering, inventory control, merchandising, personnel management)
  • Must have intermediate math skills, and be computer literate with experience in Windows, Outlook Express, Word and Excel
  • Strong skills in communication, listening, organization, time management and the ability to provide and coach legendary customer service
  • Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues
  • Willing to work early mornings, evenings and weekends as needed
  • Ability to travel and/or transfer to other store locations

Job Duties

  • Proactively assist customers within the guidelines outlined in our Customer Service Standards
  • Assist customers with special requests or needs, including customer returns and special orders
  • Maintain Produce Department inventory and appearance through proper receiving, rotation, culling, storage, cleaning, organization, stocking, sampling, and creative merchandising
  • Reduce loss by properly recording all merchandise returns, damaged products, spoilage, and breakage
  • Build functional, attractive, and well-merchandised displays
  • Maintain accurate and appropriate signage
  • Gain knowledge of products, promotions, and issues relevant to the Natural Foods Industry, and utilize this knowledge to assist our customers, without violating FDA guidelines restricting prescribing and/or diagnosing
  • Follow the produce cut program recipes to produce consistent, high quality food items

Job Criteria

Experience

Mid Level (3-7 years)


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