Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $26.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and development opportunities

Job Description

WKS Krispy Kreme, LLC is a renowned company operating under the globally recognized Krispy Kreme brand, famous for its delicious doughnuts and exceptional customer experience. Krispy Kreme has established itself as a leading specialty retailer and wholesaler of doughnuts, beverages, and other treats, with stores and partners worldwide. Known for its iconic Hot Light and fresh doughnuts, Krispy Kreme combines tradition with innovation to create a welcoming environment for customers of all ages. The company prides itself on maintaining high standards of product quality, cleanliness, and guest satisfaction across its retail locations.

The Doughnut Decorator / Processor role at Krispy Kreme is a vital position within the shop operations team responsible for processing, finishing, and packaging doughnut products according to strict brand standards. This role focuses on ensuring that every product that reaches the customer is fresh, visually appealing, and crafted with attention to detail. The Doughnut Decorator applies fillings, icings, glazes, and toppings following approved recipes and procedures, guaranteeing consistent quality and product presentation.

In addition to product handling, this role supports the overall guest experience by providing friendly and courteous service when needed, answering questions, and engaging in suggestive selling to promote products. The individual will also assist in maintaining the cleanliness and organization of the production and packaging areas, restocking supplies, and participating in other shop operations activities. This position requires physical stamina to perform lifting, standing, walking, and other movements necessary to keep up with the fast-paced shop environment.

Successful candidates are expected to demonstrate strong organizational skills, basic mathematical and literacy abilities, and the capacity to follow detailed production procedures while maintaining food safety standards. They will work under the supervision of the General Manager and collaborate with team members to ensure a seamless production process that upholds the Krispy Kreme brand reputation. The role offers an hourly wage ranging from $20.00 to $26.00, with final earnings influenced by factors such as experience, location, and hours worked.

Joining the Krispy Kreme team offers the opportunity to be part of a dynamic company focused on quality, customer satisfaction, and team collaboration. The Doughnut Decorator / Processor position is ideal for individuals who thrive in a fast-paced environment, enjoy hands-on work with culinary products, and take pride in delivering outstanding guest experiences. This role is integral to maintaining the high standards that Krispy Kreme customers have come to expect, making it both a challenging and rewarding opportunity for the right candidate.

Job Requirements

  • Excellent organizational skills required
  • Excellent communication skills required
  • Basic mathematical skills required
  • Basic literacy skills required
  • Ability to pass a pre-employment drug screen and criminal background check

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous job stability preferred
  • Cross-training in retail, sanitation, and load-out preferred

Job Duties

  • Inspect products for quality according to Krispy Kreme handling and storage standards
  • Apply fillings, icing, glazes, and toppings according to approved recipes and procedures
  • Package products accurately and attractively according to company standards
  • Place unprocessed products on screens or racks following production guidelines
  • Monitor products during Hot Light hours and pre-pack hot products as required
  • Monitor and restock the front showcase to maintain a full and appealing appearance
  • Maintain and update waste logs accurately
  • Provide friendly and courteous service to guests when needed
  • Display excellent customer service skills to promote a welcoming shop environment
  • Answer guest questions regarding products and promotions when assigned
  • Engage in suggestive selling and upselling when interacting with guests
  • Assist guests with carrying large or multiple-item orders
  • Conduct shop tours when requested or assigned
  • Maintain working knowledge of Krispy Kreme history, products, and current promotions
  • Restock production and packaging areas to ensure sufficient fresh supplies at all times
  • Utilize maintenance, production, and cleaning logs as required
  • Cross-train in retail, sanitation, and load-out functions as assigned
  • Support other shop operations during peak periods as needed
  • Perform other duties as assigned
  • Maintain a clean, safe, and sanitary processing and production area
  • Clean and sanitize equipment, racks, screens, tools, and work surfaces
  • Sweep and mop floors and remove trash
  • Clean restrooms and exterior areas as assigned
  • Perform any other cleaning or side work tasks assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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