Probation Receptionist

Sacramento, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $44,294.00 - $72,010.00

Benefits

401(k)

401(k) matching

Dental Insurance

Employee assistance program

Flexible Schedule

Flexible spending account

Health Insurance

Health savings account

Life insurance

Paid Time Off

Parental leave

Retirement Plan

Vision Insurance

Job Description

The U.S. Probation Office for the Eastern District of California is a vital agency within the federal court system, dedicated to supporting the administration of justice by supervising offenders and assisting probation officers. Comprised of a professional team of approximately 75 staff members, the office operates from its district headquarters in Sacramento, with additional divisional and field offices located in Fresno, Roseville, Redding, Modesto, Visalia, and Bakersfield. Geographically, the Eastern District encompasses 34 counties across California's Central Valley, extending from the Oregon border down to Bakersfield. The office provides a stable, supportive, and highly professional work environment that fosters career... Show More

Job Requirements

High school graduate or equivalent
Two years of general experience
Ability to communicate effectively with diverse people
Ability to work in a fast-paced office environment with interruptions
Ability to maintain professionalism
Willingness to learn and improve skills
U.S. citizenship or lawful permanent resident status eligible to work in the U.S.
Successful completion of a criminal background investigation including fingerprinting
Valid driver’s license
Ability to work in person at Sacramento office
No telework option
Participation in mandatory Electronic Funds Transfer for payment

Job Qualifications

High school graduate or equivalent
Two years of general experience in progressively responsible clerical, office, or related work
Ability to communicate effectively with a wide variety of people of diverse backgrounds
Ability to work in a diverse office environment with frequent interruptions
Ability to maintain a professional and approachable disposition
Demonstrated and sustained exceptional work performance
Willingness and ability to increase knowledge and skills
Bilingual (English/Spanish) is desirable but not required

Job Duties

Perform receptionist duties by greeting visitors and callers in person and by telephone, answering routine questions, and directing visitors and callers to the appropriate person or department
Route all duty calls to duty officers and maintain a tally of calls per duty officer
Inform offenders and defendants reporting for supervision or investigation on procedures for completing appropriate forms and authorizations
Advise offenders and defendants reporting for the first time regarding officer assignment and basic initial procedures
Receive, scan, and upload incoming documents into client electronic case files and automated case management database
Distribute incoming mail to appropriate staff or offices and collect and deliver mail/documents to other agencies in close proximity
Utilize and maintain mail meter machine and process outgoing mail
Prepare petitions, orders, letters, memoranda, appointment notices, and other correspondence including typing, keyboarding, formatting, proofreading, and generating documents from templates, notes, and dictation
Type and edit presentence reports developed by officers
Record chronological entries
Gather case statistics and provide information to data quality analysts per office policy
Create new investigative files at the direction of probation officers and maintain files up-to-date and in accordance with office procedures
Electronically submit appropriate documents to the Bureau of Prisons and Sentencing Commission at the direction of probation officers
Assist with conducting online criminal record checks through local or national law enforcement systems
Perform other related duties as required

Job Location

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