PRN Medical Receptionist MN

Plymouth, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $20.00 - $25.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Employee assistance program

Professional development opportunities

Job Description

Marathon Health is a nationally recognized leader in advanced primary care, serving approximately 2.5 million eligible patients through around 630 employer- and union-sponsored clients across the United States. With over 680 health centers in 41 states and virtual care services accessible in all 50 states, Marathon Health is transforming healthcare delivery by focusing on a patient-first approach. Their services cover a wide range of healthcare needs including advanced primary care, mental health, occupational health, musculoskeletal services, and pharmacy services. By prioritizing convenient access to both in-person and virtual care, Marathon Health improves health outcomes and delivers significant cost savings to clients and patients alike. The company is committed to fostering inclusivity, collaboration, and a positive working environment, which has earned them multiple accolades such as being a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

The role of Medical Receptionist at Marathon Health involves providing critical administrative support within their onsite medical clinics. Medical receptionists are the first point of contact for patients and visitors, responsible for managing appointments, updating patient records, and ensuring smooth communication between patients and healthcare providers. This position plays a vital role in optimizing patient satisfaction, effectively supporting healthcare providers, and maintaining the high standards of care and professionalism that Marathon Health is known for. Medical receptionists will contribute by scheduling appointments, handling patient inquiries, maintaining confidentiality of patient information, and assisting with electronic medical record (EMR) data entry tasks. The job offers a pay range of $20.00 to $25.00 per hour, with the actual offer varying based on geographic location and candidate experience or skill level. This is an excellent opportunity for individuals with experience in a medical office environment who are looking to join an innovative and patient-focused healthcare organization that values compassionate care and professional growth.

Job Requirements

High school diploma or general education degree (GED)
1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
Proficient in the use of an electronic medical record system
Prior experience with ECW preferred
Ability to maintain confidentiality of patient records and information

Job Qualifications

High school diploma or general education degree (GED)
1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
Associate degree in healthcare or a related field preferred
Must be proficient in the use of an electronic medical record system
Prior experience with ECW strongly preferred

Job Duties

Welcomes patients and visitors by greeting them, in person or on the telephone
answering and/or referring inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patient's arrival
reviewing service delivery compared to schedule
reminding provider of service delays
Comforts patients by anticipating patients' anxieties and answering questions
Ensures availability of treatment information for the provider by filing and retrieving patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information
May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties
Maintain front reception area in a clean and professional looking manner
May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries
Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required
May scan and upload forms as necessary
Maintain confidentiality of patients and their records
Perform other duties as assigned or required