Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Benefits
Great small business work environment
flexible scheduling
Job Description
American Family Care (AFC) is one of the largest primary and urgent care providers in the United States, delivering patient-centered healthcare services seven days a week on a walk-in basis. Founded with the mission of providing accessible, affordable, and quality care, AFC has grown to more than 250 clinics nationwide with over 800 in-network physicians servicing more than 6 million patients annually. The company is recognized as a leader in urgent care, occupational medicine, and primary care services, offering treatment for acute illnesses and injuries, workers' compensation cases, and health maintenance services. AFC prides itself on creating a kind, caring,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in medical clerical work preferred
- Basic computer proficiency including Microsoft Office
- Strong attention to detail and accuracy
- Excellent customer service and communication skills
- Professional appearance and demeanor
- Ability to handle sensitive patient information confidentially
- Ability to work flexible schedules
Job Qualifications
- High School graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Location
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