PRN - Concierge - PRN

The establishment hiring for this position is a residential community located at 526 Brookberry Heights Cg, Winston-Salem, North Carolina. This community is dedicated to providing a safe, secure, and inviting environment for its residents. Known for its commitment to excellent resident services, the community prides itself on maintaining high standards of hospitality and professional support to ensure every visitor and resident experiences comfort and care. This setting is ideal for individuals who enjoy working in a dynamic, people-focused environment where attention to detail and interpersonal skills are highly valued.

This particular role is a PRN (pro re nata) or as-needed position for a concierge/receptionist. The role is pivotal in managing the administrative front desk operations, serving as the first point of contact for visitors and residents alike. It involves a variety of support duties including greeting guests, answering and directing telephone calls, and maintaining the security monitoring systems such as walkie-talkies, door security systems, and fire panels. The concierge/receptionist also handles resident and visitor logs, ensuring all entries and exits are properly documented for safety and administration purposes.

Beyond security, the role requires administrative skills such as filing, copying, and managing service requests for residents and staff members. This position demands a courteous and professional demeanor to interact harmoniously with residents, visitors, and the internal management team. It is essential that the individual maintains the lobby and front desk area neatly, handles meal ticket sales accurately, and helps coordinate resident transportation schedules.

The position values individuals who are organized, effective communicators, and capable of multitasking in a busy professional environment. Since this is an as-needed role, flexibility in scheduling to include weekends and holidays is a must. The concierge/receptionist will attend staff meetings and training sessions to stay informed on policies and community standards. This role plays an integral part in the daily operations of the community, impacting the overall resident satisfaction and community security. Employment here offers an opportunity to join a team that values professionalism, careful attention to service, and team collaboration. The community also offers career development and training opportunities, highlighting their commitment to professional growth and a positive work-life balance.