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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
commission structure
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
bonus
Job Description
Lansing Shuffle is a vibrant 10,000 square foot food hall and social club situated on Grand River in Lansing, Michigan, just steps away from key landmarks like the Convention Center, Jackson Park, and the State Capitol. This unique establishment features seven distinctive restaurants, two full-service bars, and a popular shuffleboard area, creating a lively and dynamic environment that caters to a wide range of customers. As a cornerstone of the Lansing community, Lansing Shuffle is dedicated to fostering a welcoming and inclusive atmosphere where people can come together to enjoy exceptional food, drinks, and entertainment. Our diverse team is composed... Show More
Job Requirements
- Be 21 years of age or older
- Available to be onsite five days a week
- Three plus years working as event planner or in event sales or hospitality
- Strong customer service personality
- Highly motivated proactive sales mindset
- Knowledge of food and beverage and event execution
- Skilled with Microsoft Office and Google Docs
- Ability to respond to inquiries within one hour during business hours
- Creative problem solving abilities
- Skilled at shuffleboard a plus
Job Qualifications
- Bachelor's degree preferred
- Three or more years of experience in event planning, sales, or hospitality
- Experience with high volume business preferred
- Strong customer service skills
- Proven sales ability with a proactive mindset
- Knowledge of food and beverage event execution
- Proficiency in Microsoft Office and Google Docs
- Skilled in hospitality software such as Tripleseat, Stripe, Toast preferred
- Experience with CRM systems for lead tracking and conversion
- Graphic design skills a plus
- Strong community connections in Lansing
- Comfortable working with some ambiguity and building new processes
Job Duties
- Field incoming event inquiries and communicate with clients
- Book events by creating packages tailored to client needs
- Develop proactive sales initiatives including cold-calling and networking
- Coordinate event execution with management and staff
- Prepare contracts, banquet event orders, invoices, and sales reports
- Oversee event breakdown and cleanup and mentor staff
- Conduct post-event evaluations and customer surveys
- Assist with marketing initiatives for private events
- Build community relationships to attract diverse groups
- Seek and coordinate additional ticketed programming and partnerships
- Provide detailed reporting on private events business
- Participate in leadership team meetings and culture shaping
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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