Private Dining & Events Manager

Essential by Christophe is a distinguished dining establishment known for its dedication to culinary excellence and exceptional guest experiences. Situated in a vibrant location, this restaurant combines innovative cuisine with an inviting atmosphere, making it a sought-after destination for both casual diners and private event guests. The establishment prides itself on a commitment to quality, creativity, and personalized service, striving to create memorable moments for every guest that walks through its doors. This commitment is reflected in every aspect of the restaurant, from its thoughtfully curated menu to the meticulous attention paid to each event and dining experience.

The Private Dining & Events Manager role at Essential by Christophe is a pivotal position responsible for driving the success of the restaurant’s private dining and event services. This role involves the promotion, selling, planning, and coordination of all private dining events, buyouts, and offsite events. The manager works closely with the front-of-house and back-of-house teams to ensure that every event is executed flawlessly, aligning with the restaurant's ethos and financial goals. The position reports directly to the Director of Operations and Christophe Bellanca, reflecting its importance within the organizational structure.

This role requires a dynamic professional who can balance multiple responsibilities, from responding promptly to event inquiries to managing complex logistics associated with private dining. The Private Dining & Events Manager is tasked with building and nurturing lasting relationships with clients, ensuring not only event satisfaction but also repeat business and positive word-of-mouth referrals. Utilizing systems such as TripleSeat, the manager tracks inquiries, manages contracts, and coordinates event logistics meticulously.

A key aspect of this role is ensuring exceptional guest service. The manager must provide a professional, responsive, and friendly environment for prospective and confirmed guests, including greeting visitors and providing personalized tours of private dining spaces. Attention to detail is paramount, whether it’s preparing Banquet Event Orders (BEOs), coordinating with culinary and service teams, or overseeing event marketing materials and outreach efforts.

The role demands excellent organizational skills and the ability to communicate effectively across departments and with external vendors. The Private Dining & Events Manager is also responsible for ensuring that events run smoothly on the day, acting as the primary onsite contact before transferring responsibility to the service manager. Post-event follow-up is an essential component, including final billing reconciliation and guest thank-you communications.

Candidates can expect to engage in a variety of promotional activities to grow the private dining and events business, including marketing initiatives, outreach efforts, and building relationships with local businesses and organizations. Flexibility, problem-solving skills, and proficiency with various software tools such as Gmail, Google Workspace, Resy, and TripleSeat are critical competencies for success in this position.

Overall, this role offers an exciting opportunity to be at the forefront of Essential by Christophe’s event management, ensuring every celebration and gathering reflects the high standards and unique spirit of the restaurant while contributing to its ongoing growth and profitability.