Job Overview

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Compensation

Salary
Range $65,900.00 - $104,500.00
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Benefits

Equal opportunity employer
E-verify Employer
Ban the Box compliance
Fair chance hiring
Professional development opportunities
inclusive workplace environment
competitive salary

Job Description

About: Roy's is a renowned hospitality and dining company known for its exceptional culinary offerings and dedicated customer service. As a leader in the restaurant industry, Roy's emphasizes a culture of excellence, innovation, and a commitment to delivering superior dining experiences. The company operates various locations specializing in unique cuisine, often blending traditional flavors with modern techniques to create memorable meals for guests. Their focus on customer satisfaction and event experiences has made them a preferred destination for private dining and group events.

The role of Private Dining Director at Roy's is critical in driving the success of the private dining and event business by exceeding revenue targets through proactive sales efforts and impeccable client relationship management. This position demands a highly organized and detail-oriented individual who thrives on a sense of urgency and is capable of managing multiple priorities independently while maintaining a professional and approachable demeanor. As the Private Dining Director, the candidate will be responsible for developing new business avenues and nurturing existing client relationships, representing Roy's brand with integrity and skill.

In this role, creativity and flexibility are essential as the director will need to tailor catering and dining experiences to meet the unique needs of clients, ensuring each event surpasses expectations. The ideal candidate will demonstrate expert knowledge of Roy's cuisine and group menu offerings to assist clients in customizing their experiences. This position also entails hands-on event management or overseeing smooth transitions to operational managers to guarantee flawless event execution. Strong communication skills will be vital for effectively collaborating with clients, event teams, and internal stakeholders.

The Private Dining Director should have prior experience in sales-related roles within the hospitality sector such as sales manager, account executive, banquet sales, or director of sales. Experience managing sales funnels and driving conversions at each stage is crucial. Additionally, the individual must be comfortable using tools like Microsoft Office and ideally possess familiarity with Caterease software for event management, although this is not mandatory. With a bachelor's degree or equivalent experience in hospitality sales, the candidate will be well-prepared to meet the responsibilities of this role.

Roy's supports Equal Opportunity employment and adheres to Fair Chance hiring practices, ensuring a welcoming and inclusive work environment. This opportunity offers the chance to contribute to a dynamic team that values professionalism, creativity, and guest satisfaction in an important segment of the hospitality industry. The Private Dining Director will play a key role in promoting Roy's brand excellence through superior client service and strategic sales initiatives.

Job Requirements

  • Organized
  • Tenacious
  • Impeccable attention to detail
  • Prior hospitality sales experience preferred
  • Bachelor's degree or equivalent experience
  • Working knowledge of Caterease preferred
  • Proficiency in Microsoft Office
  • Prior experience in sales and event management roles highly desirable

Job Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Prior hospitality sales experience highly desirable
  • Experience in sales manager, account executive, banquet sales or event sales roles
  • Proficiency in Microsoft Office
  • Knowledge of Caterease preferred but not required
  • Strong communication and organizational skills
  • Ability to work independently and meet deadlines

Job Duties

  • Exceed revenue goals through assertive prospecting
  • Develop and maintain customer relationships
  • Represent the company professionally
  • Demonstrate expert knowledge of cuisine and menu options
  • Provide onsite event management or ensure smooth transition to staff
  • Manage entire sales funnel and maximize conversions
  • Generate timely sales and event reports

Job Criteria

Experience

No experience required


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