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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $8.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
The Boca Raton is a distinguished luxury resort and dining establishment renowned for delivering exceptional guest experiences in an elegant and sophisticated setting. Known for its exquisite ambiance, premium cuisine, and world-class service, this esteemed venue attracts discerning clientele who seek unparalleled quality and hospitality. As a hospitality leader in the luxury resort sector, The Boca Raton prides itself on maintaining the highest standards of service excellence and continuously elevates the guest experience through meticulous attention to detail and refined service techniques.
The role of Captain at The Boca Raton is a prestigious position that carries the critical responsibi... Show More
The role of Captain at The Boca Raton is a prestigious position that carries the critical responsibi... Show More
Job Requirements
- Expert understanding of formal table settings service ware and fine dining etiquette
- Ability to communicate clearly in English both verbally and in writing
- Ability to lift carry and transport up to 50 lbs in a busy dining environment
- Ability to push or move carts weighing up to 200 lbs
- Strong ability to inspect evaluate and maintain dining room presentation and safety
- Proven ability to exceed guest expectations through anticipatory and personalized service
- Must obtain and maintain any required licenses or certifications as applicable
Job Qualifications
- Minimum of two (2) years of fine dining server preferably in a luxury resort restaurant setting
- Demonstrated knowledge of dining room service procedures tableside techniques
- Knowledge of high-end food products wines spirits and cocktails
- Strong leadership presence with polished communication skills
- Proficiency in POS systems
- Ability to remain composed and authoritative in high-volume or high-expectation environments
- Preferred open availability including evenings weekends and holidays
Job Duties
- Serve as the primary owner of the guest experience for assigned tables ensuring a seamless elevated and memorable dining experience
- Greet guests warmly establish rapport and maintain an active presence at the table throughout the meal
- Anticipate guest needs and tailor service style based on preferences occasion and pacing
- Execute tableside service with precision and confidence including tableside finishing saucing and plating wine presentation decanting pouring and elevated cocktail or spirit presentations
- Handle guest concerns discreetly and professionally executing service recovery when needed
- Demonstrate expert knowledge of the menu tasting offerings ingredients and preparation techniques
- Possess advanced wine knowledge including regions producers styles pairings and proper service techniques
- Guide guests through beverage selections with confidence
- Educate guests through thoughtful storytelling that enhances the dining experience without overwhelming
- Maintain and control service pacing and flow in coordination with the culinary team
- Inspect the dining room continuously for presentation cleanliness and readiness with attention to alignment polish and detail
- Ensure all service standards are consistently upheld across the floor
- Lead by example setting the tone for professionalism urgency and refinement
- Support Captain Assistants and Server Assistants through hands-on execution and guidance
- Prepare and review food and beverage orders for accuracy and presentation
- Oversee proper setup for private events VIP dining and special occasions
- Ensure proper care handling and maintenance of service equipment and tools
- Complete and oversee opening and closing procedures as assigned
- Perform assigned side work including restocking and station readiness
- Assist with table clearing and resetting as needed to support service flow
- Attend required meetings and ongoing training sessions
- Perform additional duties as assigned to support overall operational success
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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