You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.89
Work Schedule
Standard Hours
Benefits
competitive benefits
Opportunities for career advancement
personal and professional development
Licensure supervision
Tuition Reimbursement
Employee assistance program
Wellness Program
Paid Time Off
National health service corps loan repayment eligibility
Job Description
Compass Health Network is a nonprofit organization dedicated to providing accessible, high-quality healthcare services throughout Missouri. As a Federally Qualified Health Center (FQHC) and Community Mental Health Center (CMHC), the network offers a comprehensive range of integrated services such as behavioral health, substance use treatment, primary care, and dental care to meet the diverse needs of the communities it serves. With a strong mission to Inspire Hope and Promote Wellness, Compass Health Network operates alongside its subsidiaries Royal Oaks Hospital and Adapt of Missouri, expanding its impact across the state. Royal Oaks Hospital delivers acute behavioral health inpatient care for... Show More
Job Requirements
- high school diploma or GED preferred
- experience with multi-line phone systems preferred
- medical office experience preferred but not required
- ability to work the specified schedule: Monday, Tuesday, Wednesday, Friday 8:30am-5:00pm and Thursday 9:00am-5:30pm
- willingness to travel for initial training
- strong communication skills
- attention to detail
- ability to manage multiple computer systems simultaneously
- adherence to HIPAA regulations
- commitment to maintaining confidentiality
- ability to work full-time onsite at Columbia - East Broadway location
Job Qualifications
- high school diploma or GED preferred
- experience with multi-line phone systems preferred
- medical office experience preferred but not required
- excellent verbal and written communication skills
- strong organizational and multitasking abilities
- ability to work effectively in a fast-paced, detail-oriented environment
- familiarity with electronic health records (EHR) and scheduling software preferred
- commitment to patient privacy and confidentiality
- ability to communicate empathy and professionalism over the phone
Job Duties
- manage high volume incoming calls to schedule, reschedule, or coordinate new patient appointments
- schedule for multiple primary care providers across various locations
- return voicemail messages promptly within 15 minutes or by end of business day
- verify and update patient information including contact details, insurance, and registration status
- inform patients of required items for their visit such as ID, insurance cards, co-pays, medications, immunization records, paperwork
- ensure parents or legal guardians are present for required appointments
- assist with triaging appointment urgency in collaboration with nurses or providers
- schedule interpreter services as needed and notify appropriate staff
- run insurance eligibility checks and enter relevant data into the EHR
- follow up with patients who missed their appointment to assist with rescheduling
- monitor appointment schedules for accuracy and backfill cancellations when possible
- manage appointment communications through Phreesia software
- maintain up-to-date knowledge of provider schedules and clinic processes
- collaborate with front desk and clinic staff to ensure a seamless patient experience
- attend team meetings and maintain professionalism in all interactions
- maintain strict confidentiality and adhere to all HIPAA regulations
Job Criteria
Experience
No experience required
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: