Prevailing Wage Concierge - The Brook

Greystar is a leading, fully integrated global real estate company specializing in property management, investment management, development, and construction services focused predominantly on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates an expansive portfolio valued at over $300 billion across nearly 250 markets worldwide, with offices located throughout North America, Europe, South America, and the Asia-Pacific region. The company stands as the largest operator of apartments in the United States and manages over 1,000,000 units and beds globally. In addition, Greystar boasts a robust institutional investment management platform with nearly $78 billion in assets under management, including more than $35 billion dedicated to development assets. Founded in 1993 by Bob Faith, Greystar's mission is to provide world-class service and excellence in the rental residential real estate sector. More information about the company can be found on their website, www.greystar.com. The Resident Services Coordinator role at Greystar is a vital position responsible for organizing, coordinating, and implementing a variety of resident services and programs designed to enhance the living experience within the community. This role is the primary point of contact for prospective residents and current residents, providing them with information on local market resources while also managing the day-to-day services that contribute to a welcoming and efficient environment. The position involves greeting prospects and residents as they arrive, ensuring their comfort while they wait, managing phone communications by routing calls and assisting with service request callbacks, and maintaining schedules for guest suites and loading docks. The coordinator also oversees package deliveries, tracks community services such as equipment rentals and dry cleaning services, and assists with the planning and organization of resident activities and community programs. Additionally, the Resident Services Coordinator maintains detailed local information on restaurants, shops, delivery options, and pertinent services to support residents. The individual acts as an essential liaison between residents and concierge vendors, ensuring high-quality service delivery and promoting community engagement. The role operates at an hourly rate of $24.46 and may be eligible for additional bonuses dependent on business requirements, prior experience, skills, and location. Benefits include comprehensive healthcare coverage, generous paid time off, housing discounts for onsite team members, paid sabbaticals, a 401(k) plan with company match, parental leave, and various additional employee support programs. This position is perfect for individuals who thrive in a service-oriented environment and aim to foster community well-being through efficient coordination and exceptional resident relations.