Preston Server

Sonesta International Hotels is a dynamic and expanding hospitality company, recognized as the 8th largest hotel company in the United States. With a portfolio that includes a diverse range of full-service and focused service hotels, Sonesta operates over 1000 properties across eight countries, making it a global presence. Sonesta’s operations span owned, managed, and franchised properties, concentrated primarily in major cities, giving the company a widespread footprint where guests desire convenient and quality accommodations. At its core, Sonesta is driven by a commitment to the human side of hospitality, passionately delivering service, loyalty, and memorable experiences that truly connect with guests. The company prides itself on a culture of teamwork and mutual growth, encapsulated by the motto, "Together We Thrive." Employees at Sonesta are valued for contributing to the company’s mission of providing quality, value, and exceptional hospitality across every stay and every interaction.

The role of Restaurant Server at Sonesta International Hotels is a vital position within the food and beverage operations of the hotel, responsible for ensuring outstanding service delivery in the hotel’s food service venues. As a Restaurant Server, you will be at the forefront of guest interactions, setting up service areas, preparing and serving drinks, and ensuring cleanliness and operational efficiency throughout your assigned station. The role requires following detailed procedures for safety, cash handling, and beverage preparation, using established hotel manuals and recipe books to ensure consistency and quality. You will be working collaboratively with cocktail servers and other team members to maintain par levels, replenish supplies, and complete side-work duties diligently.

Delivering passionate and engaging service is central to the Restaurant Server position. This role demands an individual who is attentive to guest needs, anticipates their preferences, and strives to exceed expectations at every opportunity. The server will embody the company’s GUEST service model, greeting guests warmly, using personalized communication techniques including eye contact and remembering names, actively listening and responding to requests or complaints with ownership, and showing appreciation for every guest. In addition to guest service, the server is expected to build respectful and supportive relationships with colleagues, contributing to a positive work environment.

The position requires a professional appearance and adherence to grooming and uniform standards, reflecting Sonesta’s commitment to high service standards. Flexibility is also important, as servers may be called upon to support other areas of the hotel as operationally needed. The role offers a competitive pay range and full-time employment with a comprehensive benefits package, including medical, dental, vision insurance, health savings accounts with company match, 401(k) retirement plans with matching contributions, paid vacation and sick leave, educational assistance, paid parental leave, life insurance, disability insurance, and various other perks designed to support employee health, wellbeing, and financial security.

The ideal candidate for this position will bring 2-3 years of experience in a similar or transferable environment and demonstrate strong multitasking and prioritization skills. Effective communication and a proven track record of delivering exceptional guest experiences are essential. Sonesta encourages a culture of inclusivity and is an equal opportunity employer, welcoming qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. This role represents an excellent opportunity for individuals passionate about hospitality to join a thriving company where they can grow their careers and make a meaningful impact on guest experiences.