
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $21.90 - $27.15
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Team member discount
Medical insurance
Dental Insurance
Vision Insurance
health savings accounts
flexible spending arrangements
Company-funded disability insurance
Company-funded life insurance
Employee assistance program
retirement plans
Paid vacation
Paid Personal Time Off
Paid holiday time off
sick/safe leave
Reduced cost ORCA Card program
Education support
Career development opportunities
Job Description
Metropolitan Market, LLC is a well-respected established grocery retailer known for providing high-quality food products and exceptional customer service. Located in Mercer Island, this premium market focuses on delivering fresh, nourishing meals and specialty foods tailored to the needs of its diverse clientele. The company prides itself on maintaining a superior shopping experience by offering carefully curated ready-to-eat foods, impeccable self-serve areas, and a welcoming atmosphere where customers feel valued and understood. With a commitment to community engagement and meticulous food safety practices, Metropolitan Market has built a loyal customer base that appreciates fresh products and knowledgeable service. The market operates on values that emphasize quality, knowledge, and genuine customer interaction, making it a preferred workplace for food enthusiasts and service-oriented professionals alike. This opportunity is ideal for those passionate about food, eager to work in a dynamic, fast-paced environment, and ready to contribute to an established brand that prioritizes team member growth and customer satisfaction.
The role offered is within the Prepared Foods Department, a vital team responsible for ensuring prompt and courteous customer service combined with high standards of product quality and presentation. The position involves engaging directly with customers to fulfill orders, share product knowledge, and maintain the readiness and cleanliness of self-serve food displays. Team members here balance routine duties such as food display organization with the immediate demands of customer care, requiring adaptability and efficient multitasking skills. Candidates should exhibit sincere enthusiasm for food and customer interaction, taking pride in delivering tasty, fresh, and nourishing meals. They are expected to develop expertise in food safety guidelines, product ingredients, and culinary details while assisting in inventory management and marketing initiatives like product promotions and community events. The position offers competitive pay ranging from $21.90 to $27.15 per hour, medical and dental insurance at low cost, team discount programs, retirement options, paid time off, and opportunity for career growth within the company. This role is a fantastic match for those who thrive in a collaborative environment, are attentive to detail, and are committed to exceeding guest expectations by delivering a memorable food shopping experience. A valid Washington State Food Workers Card is required to begin employment. Metropolitan Market also upholds equal employment opportunities, promoting a diverse and inclusive workforce without discrimination.
The role offered is within the Prepared Foods Department, a vital team responsible for ensuring prompt and courteous customer service combined with high standards of product quality and presentation. The position involves engaging directly with customers to fulfill orders, share product knowledge, and maintain the readiness and cleanliness of self-serve food displays. Team members here balance routine duties such as food display organization with the immediate demands of customer care, requiring adaptability and efficient multitasking skills. Candidates should exhibit sincere enthusiasm for food and customer interaction, taking pride in delivering tasty, fresh, and nourishing meals. They are expected to develop expertise in food safety guidelines, product ingredients, and culinary details while assisting in inventory management and marketing initiatives like product promotions and community events. The position offers competitive pay ranging from $21.90 to $27.15 per hour, medical and dental insurance at low cost, team discount programs, retirement options, paid time off, and opportunity for career growth within the company. This role is a fantastic match for those who thrive in a collaborative environment, are attentive to detail, and are committed to exceeding guest expectations by delivering a memorable food shopping experience. A valid Washington State Food Workers Card is required to begin employment. Metropolitan Market also upholds equal employment opportunities, promoting a diverse and inclusive workforce without discrimination.
Job Requirements
- High level of self-motivation and initiative
- ability to problem solve
- proven success working in a diverse team environment
- excellent time management and organizational skills
- valid Washington State Food Workers Card
- one year of customer service experience
- one year of food service experience
Job Qualifications
- Customer service experience
- food service experience
- knowledge of food safety and HACCP/Department of Health guidelines
- inventory and portion control experience
- merchandising product experience
- strong interpersonal and oral communication skills
- ability to prioritize multiple tasks and work within deadlines
- comprehensive knowledge of food ingredients, applications, pronunciation and culinary skills
Job Duties
- Demonstrate genuine enthusiasm and sincerity
- customize approach to meet guest needs and build rapport through individualized service
- effectively assess, anticipate and follow-through on guest needs and questions related to products
- actively work to remain knowledgeable and current in areas of responsibility, including product knowledge
- move with ease from greeting to providing product information, up-selling, closing the sale, thanking guests, and inviting them back
- maintain product inventory at a level that promotes effective sales merchandising and maximizes sales potential
- assist Leadership Team with product and supply ordering
- actively work to ensure that highest quality products are stocked
- appropriately remove and replace outdated product from sales areas on a daily basis
- assist with the development and maintenance of product displays that create an exciting marketplace
- actively participate in product promotions/focuses and community events
- maintain back room, walk-in coolers, and freezer in a safe, clean, and organized manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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