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Prepared Foods Production Team Member (Deli / Culinary Prep) - Full Time

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $25.40
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Store discount
financial wellness programs
Health and wellness support
employee perks

Job Description

Whole Foods Market is a leading natural and organic foods supermarket committed to helping people live healthier lives and supporting the planet. Established as a major player in the grocery industry, Whole Foods Market goes beyond just providing food by fostering community well-being and driving positive change. The company actively funds grants for educational projects like school gardens, provides access to fresh and healthy food especially in underserved food deserts, and helps alleviate poverty in developing countries through sustainable initiatives. Whole Foods Market prides itself on being more than a grocery store—it is a vibrant community partner and a world-changer dedicated to excellence in food quality, service, and sustainability. The company ethos revolves around nourishing people and the planet, and its team members are integral to realizing that mission every day.

This role within Whole Foods Market focuses on comprehensive tasks related to food preparation, counter service, sanitation, and product stocking within the Prepared Foods departments. Team members in this position are vital in supporting both the operational efficiency of the store and the exceptional experience customers expect. They are responsible for executing standardized procedures in food production, ensuring all products meet quality standards, handling proper food labeling and waste documentation, and maintaining a clean, organized workspace including walk-ins and freezers. Customer service is paramount; team members are expected to engage customers with friendly and expert assistance, helping them understand the unique benefits of Whole Foods Market products compared to conventional alternatives. Representatives in this role are team players who actively contribute by supporting colleagues, adhering to the company’s core values, and promoting various programs and initiatives. The ability to work quickly in a fast-paced environment while maintaining strong attention to safety and sanitation protocols is essential. The position emphasizes the importance of integrity, passion for natural foods, and commitment to the Whole Foods Market mission.

This is an hourly retail opportunity with a wage range from $17.00 to $25.40 depending on experience. Whole Foods Market offers comprehensive benefits known as "Whole Benefits," which include options for both full-time and part-time team members. Benefits include store discounts, paid time off, financial wellness resources, health and wellness programs, and additional team member perks. Eligibility for these benefits depends on work location, employment status, length of service, and other factors. New team members who complete a 90-day probation period successfully may be eligible for a base rate increase contingent on active employment in an eligible role. Overall, this role represents an excellent chance to join a mission-driven company with a focus on personal growth, community impact, and revolutionizing the grocery retail sector.

Job Requirements

  • Must be able to lift 50 pounds
  • Able to stand and walk 6-8 hours during an 8-hour work day
  • Ability to use hand for single grasping, fine manipulation, pushing and pulling
  • Ability to perform motions including bending, twisting, squatting, and reaching
  • Exposure to FDA approved cleaning chemicals
  • Exposure to temperatures below 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), and above 90 degrees Fahrenheit
  • Ability to work in wet and dry conditions
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed
  • Ability to use tools and equipment including knives, box cutters, electric pallet jacks, and other heavy machinery
  • May require use of ladders

Job Qualifications

  • No prior retail experience required
  • Thorough product knowledge
  • Ability to make an adequate number of recipes per shift based on batch size
  • Capable of accessing information about market conditions and communicating it to customers
  • Understands spoilage and supply waste and how it affects department profits
  • Working knowledge and application of all merchandising expectations within the department
  • Strong to excellent communication skills and willingness to work as part of a team
  • Ability to deliver information in a clear and respectable manner to fellow team members, customers, and vendors
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and team members
  • Ability to follow directions and procedures
  • Effective time management and organization skills
  • Passion for natural foods and the mission of Whole Foods Market
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
  • Understanding of and compliance with Whole Foods Market quality goals

Job Duties

  • Assist with production for all Prepared Foods venues
  • Ensure all prepared foods are properly labeled, dated, initialed, covered, and rotated
  • Ensure product meets Whole Foods Market guidelines for quality and preparation
  • Document waste and spoilage using appropriate forms
  • Ensure product production is performed using correct measuring devices and all recipes are followed
  • Help customers understand the difference between Whole Foods Market products and products at conventional stores
  • Ensure that walk-ins and freezers are kept clean and well-organized
  • Arrive to work station on time, appropriately groomed, dressed and ready to work
  • Work all scheduled shifts and attend required trainings and meetings
  • Provide excellent customer service, address needs of customers in a timely and effective manner and model suggestive selling techniques
  • Answer phones and pages promptly and courteously
  • Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
  • Follow and comply, or ensure compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices
  • Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment
  • Maintain equipment in accordance with Whole Foods Market cleanliness and safety standards
  • Perform opening, mid, and closing duties as assigned
  • Ensure accuracy of signs and pricing
  • Immediately report safety hazards and violations

Job Criteria

Experience

Entry Level (1-2 years)


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