Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $23.00 - $31.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Dental Insurance
Military leave
401(k)
Disability insurance
Paid jury duty
Paid sick time
Vision Insurance
Parental leave
Life insurance
Health Insurance
Adoption assistance
Paid Time Off
Family leave
Job Description
Sam's Club is a leading membership-only retail warehouse club that offers a wide range of products and services to its members, providing excellent value and quality. Known for its commitment to member satisfaction and superior shopping experiences, Sam's Club operates warehouse clubs throughout the United States. These clubs emphasize convenience, competitive pricing, and a broad selection of products, including groceries, electronics, and fresh prepared foods. The company is a subsidiary of Walmart Inc., one of the world's largest retailers, and shares its values of integrity, respect, and service.
The Prepared Foods and Café Department Lead role is a crucial leadership position at Sam's Club, especially as it relates to launching a brand-new location in Lathrop, California. This position focuses on driving sales and managing a team of hourly associates who prepare and serve meals in the club's prepared food and café area. The lead is responsible for delivering high-quality products and exceptional service to members, ensuring that customers receive "more of what they love, for less." As a hands-on leader, the department lead will set clear goals and standards across production, quality, and member service, fostering a collaborative environment among team members and other department leaders.
This role demands expertise in fresh operations with knowledge of product specifications, seasonality, and compliance with food safety standards. The department lead will train and develop associates, emphasizing safe food handling and consistent execution of recipes and specs. Innovation and embracing technology are integral to this role, with the leader using digital tools to forecast sales, drive business decisions, and enhance the shopping experience. Operational responsibilities include inventory management, equipment maintenance, merchandising, and ensuring a clean, safe work environment.
Sam's Club offers a competitive hourly wage ranging from $23.00 to $31.00, along with performance-based bonuses and a comprehensive benefits package including health, financial, and paid time off benefits. The role requires at least six months of experience in fresh production or supervisory experience, with preferred qualifications including team supervisory skills and a Food Handler Certification.
Overall, the Prepared Foods and Café Department Lead position at Sam's Club in Lathrop is an exciting opportunity for individuals who thrive in a fast-paced environment and have a passion for leadership, quality, and member service. The successful candidate will play a vital role in building and shaping the new club location, driving operational excellence, and fostering a positive team culture rooted in Sam's Club's core values of respect, integrity, service, and excellence.
The Prepared Foods and Café Department Lead role is a crucial leadership position at Sam's Club, especially as it relates to launching a brand-new location in Lathrop, California. This position focuses on driving sales and managing a team of hourly associates who prepare and serve meals in the club's prepared food and café area. The lead is responsible for delivering high-quality products and exceptional service to members, ensuring that customers receive "more of what they love, for less." As a hands-on leader, the department lead will set clear goals and standards across production, quality, and member service, fostering a collaborative environment among team members and other department leaders.
This role demands expertise in fresh operations with knowledge of product specifications, seasonality, and compliance with food safety standards. The department lead will train and develop associates, emphasizing safe food handling and consistent execution of recipes and specs. Innovation and embracing technology are integral to this role, with the leader using digital tools to forecast sales, drive business decisions, and enhance the shopping experience. Operational responsibilities include inventory management, equipment maintenance, merchandising, and ensuring a clean, safe work environment.
Sam's Club offers a competitive hourly wage ranging from $23.00 to $31.00, along with performance-based bonuses and a comprehensive benefits package including health, financial, and paid time off benefits. The role requires at least six months of experience in fresh production or supervisory experience, with preferred qualifications including team supervisory skills and a Food Handler Certification.
Overall, the Prepared Foods and Café Department Lead position at Sam's Club in Lathrop is an exciting opportunity for individuals who thrive in a fast-paced environment and have a passion for leadership, quality, and member service. The successful candidate will play a vital role in building and shaping the new club location, driving operational excellence, and fostering a positive team culture rooted in Sam's Club's core values of respect, integrity, service, and excellence.
Job Requirements
- Minimum six months experience in a fresh production department or six months experience supervising a team
- Must be 18 years of age or older
- Ability to successfully complete all job required trainings and assessments within a prescribed time period if hired
- Preferred: Supervising a team
- Food Handler Certification (Food Safety)
Job Qualifications
- At least six months experience in a fresh production department or six months experience supervising a team
- Knowledge of fresh food operations and food safety standards
- Strong leadership and team management skills
- Ability to use digital tools and technology for business planning and decision making
- Excellent communication and interpersonal skills
- Ability to deliver high quality member service and maintain operational standards
- Preferred: Supervising a team
- Food handler certification (food safety)
Job Duties
- Lead and inspire a team of associates in your area to execute the business plan and deliver exceptional member experiences
- Set clear goals, expectations, and standards for quality, production, and member service
- Advocate for the member, the associate, and the company every day
- Partner with cross functional team leaders to deliver a seamless total club experience
- Maintain deep knowledge of fresh operations on the floor and in the backroom, including product specifications, seasonality, and production expectations
- Ensure your area meets company and regulatory standards for quality, inventory, equipment usage, production, food safety, sanitation, and compliance
- Train and upskill your team on processes, recipes/specs (as applicable), safe handling, and consistent execution
- Stay current on new products, processes, and tools leveraging learning resources and training opportunities to drive continuous improvement
- Engage with members and build confidence in product selection through service, knowledge, and pride in quality
- Use digital tools and handheld technology to plan, forecast, and drive sales, improve the shopping experience, and elevate associate engagement
- Make real time business decisions related to production, training, quality, and inventory
- Champion adoption of new tools and encourage innovation within your team
- Drive business results while maintaining a neat, clean, and safe work area for the team and the members
- Plan for volume and profitability, ensuring appropriate staffing levels and readiness for daily production and service needs
- Own inventory, ordering, audits, and compliance standards while identifying shrink and preventing loss
- Ensure equipment and storage systems are in safe working order and operational needs are addressed to avoid disruption
- Produce, merchandise, and display product according to the merchandise layout plan, with consistency in standards and presentation
- Teach, train, and develop associates by identifying training needs and building the skills required to deliver high quality products and service
- Identify potential and desire in others and coach with consistency to strengthen performance and readiness
- Encourage career growth for team members and help source talent internally and externally to build a strong bench
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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