Prepared Food Lead

Sam's Club is a leading membership-only warehouse club, known for offering quality products at exceptional value and exceptional service to its members. As a division of Walmart, one of the world's largest retailers, Sam's Club operates numerous clubs across the United States, providing a wide range of products including groceries, electronics, furniture, and prepared foods. The company prides itself on creating a welcoming shopping environment that supports both the everyday needs and special occasions of its members. With a strong focus on innovation, technology, and customer satisfaction, Sam's Club continues to evolve its operations to meet modern retail challenges while maintaining its commitment to quality and value.

The Prepared Foods and Café Department Lead position at Sam's Club is a vital role designed for an individual who is passionate about food service and leadership. This role involves managing sales, supervising hourly associates, and ensuring that the prepared foods and café operations run smoothly. The lead will be responsible for overseeing various departments including café, rotisserie, and general prepared foods, ensuring that all products meet company and regulatory standards for quality, safety, and presentation. They serve as a role model for associates, demonstrating expertise in food production and service, and collaborate closely with other team leaders to deliver an exceptional member experience.

This leadership role requires a proactive partner who can balance multiple responsibilities such as managing inventory, production scheduling, sanitation, safety compliance, and customer engagement. The Prepared Foods and Café Department Lead must be adept at using digital tools to drive sales and enhance the member shopping experience, while also motivating and developing their team to achieve business goals. As a key player in the club’s success, the lead will drive operational excellence by ensuring proper staffing levels, maintaining clean and safe work environments, and upholding merchandising standards. The role also includes a strong focus on talent development, training associates, and fostering a culture of respect, integrity, and continuous improvement.

Sam's Club offers competitive pay for this position, ranging from $21.00 to $29.00 per hour, depending on experience and qualifications, along with potential performance-based bonuses. Employees benefit from comprehensive health coverage, including medical, vision, and dental plans, as well as financial benefits such as 401(k) plans with company match, stock purchase options, and life insurance. Paid time off benefits are robust, covering vacation, parental leave, family care leave, bereavement, jury duty, and voting. The company also supports educational advancement through its Live Better U program that covers tuition and fees for eligible associates.

Ideal candidates for this role will bring at least six months of experience in a fresh production environment or supervising a team, with preferred qualifications including previous supervisory experience and food handler certification. This position requires candidates to be at least 18 years old and to successfully complete all required training and assessments upon hire. Sam's Club values integrity and a strong work ethic, emphasizing a drug-free workplace and a commitment to diversity and inclusion. As a member of the Sam's Club team, the Department Lead will play a critical role in delivering quality products and exceptional service to members, fostering a positive and productive work culture, and driving the club’s overall success.