Job Overview

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Compensation

Hourly
Range $18.00 - $25.40
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Benefits

Health Insurance
Retirement Plan
Store discount
Paid Time Off
access to other benefit programs

Job Description

Whole Foods Market is a leading natural and organic foods supermarket chain dedicated not just to the products it sells but to nurturing communities and the environment. Known for its commitment to quality, sustainability, and social responsibility, Whole Foods Market offers a unique shopping experience focused on healthy living and environmental stewardship. The company extends its mission beyond groceries by supporting local school gardens, addressing food insecurity in underserved areas, and participating in poverty alleviation efforts globally. At its core, Whole Foods Market promotes personal growth, community involvement, and meaningful change, making it more than just a workplace — it's a place where employees contribute to a larger purpose of nourishing people and the planet.

The role within Whole Foods Market is centered around the preparation, customer service, sanitation, and stocking duties associated with various Prepared Foods venues. This position is designed to uphold the highest standards of food quality, safety, and customer interaction in alignment with the company’s core values and operating procedures. Team Members in this role are expected to provide courteous, friendly, and efficient service to customers and fellow employees while maintaining a positive image of the company. They are responsible for ensuring products are labeled, rotated, and prepared according to Whole Foods Market guidelines to ensure freshness, quality, and safety. This position demands strong work ethic, excellent communication skills, and the ability to work effectively in a fast-paced environment while supporting team goals and national, regional, and local initiatives.

The job includes responsibilities such as assisting with production in all prepared foods areas, properly labeling and rotating products, documenting waste and spoilage, and maintaining cleanliness and organization of storage like walk-ins and freezers. It also involves direct customer interaction, helping them understand the distinctions between Whole Foods Market products and conventional grocery items, thereby enhancing the customer's shopping experience. Adherence to health and safety standards, including food safety regulations, is critical, and the role supports a flexible schedule that may include nights, weekends, and holidays. Whole Foods Market offers a competitive hourly wage ranging from $18.00 to $25.40 based on experience, along with comprehensive Whole Benefits packages that include health insurance, retirement plans, store discounts, paid time off, and other benefits.

The workplace environment requires physical stamina to lift up to 50 pounds, stand or walk for extended periods, and perform physical motions like bending, twisting, and squatting. Employees must also be comfortable working in varying temperatures from freezing to warm environments and use various tools and machinery safely. Whole Foods Market is committed to providing equal employment opportunities and values diversity and inclusion across all its locations. The company promotes internal growth by encouraging Team Members to develop their skills and advance within the organization, contingent on job performance and business needs. By joining Whole Foods Market, candidates become part of a company that values sustainability, quality, and community engagement while providing a supportive and dynamic work environment.

Job Requirements

  • must be able to lift 50 pounds
  • able to stand or walk 6-8 hours in an 8-hour work day
  • able to use single grasping, fine manipulation, pushing and pulling hand motions
  • able to bend, twist, squat, and reach
  • able to work in wet and dry conditions
  • able to work a flexible schedule including nights, weekends, and holidays
  • ability to use tools and equipment including knives, box cutters, electric pallet jacks, and other heavy machinery
  • may require use of ladders

Job Qualifications

  • no prior retail experience required
  • thorough product knowledge
  • ability to make an adequate number of recipes per shift based on batch size
  • capable of accessing information about market conditions and communicating it to customers
  • understands spoilage and supply waste and how it affects department profits
  • working knowledge and application of all merchandising expectations within the department
  • strong to excellent communication skills and willingness to work as part of a team
  • ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
  • ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
  • ability to follow directions and procedures
  • effective time management and organization skills
  • passion for natural foods and the mission of Whole Foods Market
  • strong work ethic and ability to work in a fast-paced environment with a sense of urgency
  • understanding of and compliance with Whole Foods Market quality goals

Job Duties

  • assist with production for all Prepared Foods venues
  • ensure all prepared foods are properly labeled, dated, initialed, covered, and rotated
  • ensure product meets Whole Foods Market guidelines for quality and preparation
  • document waste and spoilage using appropriate forms
  • ensure product production is performed using correct measuring devices and all recipes are followed
  • help customers understand the difference between Whole Foods Market products and products at conventional stores
  • ensure that walk-ins and freezers are kept clean and well-organized
  • arrive to work station on time, appropriately groomed, dressed and ready to work
  • provide excellent customer service, address needs of customers in a timely and effective manner and model suggestive selling techniques
  • answer phones and pages promptly and courteously

Job Criteria

Experience

No experience required


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