Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
401(k)
Disability insurance
Vision Insurance
Job Description
Legends & ASM Global represents the powerful alliance of two industry leaders committed to excellence in sports, entertainment, and live events worldwide. Legends, renowned for its comprehensive, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, partners with top-tier clients to deliver exceptional fan and guest experiences. ASM Global, recognized as the world leader in venue management and live event production, oversees operations of over 400 arenas, stadiums, convention centers, exhibition halls, and performing arts venues across the globe. This collaboration offers an unparalleled end-to-end solution that enhances venue operations and revenue generation for numerous iconic brands and locations worldwide.
The combined strengths of Legends and ASM Global create a dynamic work environment dedicated to innovation, inclusivity, and teamwork. Guided by core values of respect, integrity, and accountability, the organization fosters a culture where differences are embraced to drive solutions benefiting employees, guests, and partners alike. Employees at Legends & ASM Global enjoy the opportunity to contribute to transformational live entertainment experiences while growing professionally in a supportive and engaged workplace.
The role advertised is for a part-time Stand Supervisor in the VIP Area, offering $23 to $25 per hour. This position demands a detail-oriented and proactive leader responsible for supervising and coordinating activities of stand workers, ensuring quality food and beverage service, maintaining compliance with company and health standards, managing inventory, and delivering extraordinary guest experiences. The supervisor oversees stand set-up and closing procedures, including inventory counting, cleaning, and restocking. Mastery of the POS system and daily reporting are crucial to the role, alongside managing schedules and handling any operational issues promptly.
The Stand Supervisor must foster a professional, friendly atmosphere while ensuring a safe, clean, and well-organized work environment. Strong knowledge of food and beverage menus, venue layout, and alcohol service policies is essential to meet and exceed guest expectations. The role involves collaborating closely with the customer service department and other venue teams to continuously improve service quality. Flexibility is required to work varying hours, including days, nights, weekends, and holidays, adapting swiftly to changing service demands.
This position also includes safety responsibilities, requiring the supervisor to enforce safety policies, report hazards, and document any incidents in the company’s risk management system on the day they occur. Our ideal candidate brings two to four years of experience in fast-paced, high-end clubs, restaurants, or catering settings and possesses robust organizational, communication, and leadership skills. They maintain a polished appearance and physical stamina to perform demanding duties, including standing for long periods and lifting up to 30 pounds.
Legends & ASM Global offer competitive compensation and a comprehensive benefits package for full-time employees, including medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan. As an equal opportunity employer, they prioritize diversity and inclusion, ensuring fair consideration for all qualified applicants without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Join this esteemed team to help craft unforgettable live entertainment experiences and make legends happen.
The combined strengths of Legends and ASM Global create a dynamic work environment dedicated to innovation, inclusivity, and teamwork. Guided by core values of respect, integrity, and accountability, the organization fosters a culture where differences are embraced to drive solutions benefiting employees, guests, and partners alike. Employees at Legends & ASM Global enjoy the opportunity to contribute to transformational live entertainment experiences while growing professionally in a supportive and engaged workplace.
The role advertised is for a part-time Stand Supervisor in the VIP Area, offering $23 to $25 per hour. This position demands a detail-oriented and proactive leader responsible for supervising and coordinating activities of stand workers, ensuring quality food and beverage service, maintaining compliance with company and health standards, managing inventory, and delivering extraordinary guest experiences. The supervisor oversees stand set-up and closing procedures, including inventory counting, cleaning, and restocking. Mastery of the POS system and daily reporting are crucial to the role, alongside managing schedules and handling any operational issues promptly.
The Stand Supervisor must foster a professional, friendly atmosphere while ensuring a safe, clean, and well-organized work environment. Strong knowledge of food and beverage menus, venue layout, and alcohol service policies is essential to meet and exceed guest expectations. The role involves collaborating closely with the customer service department and other venue teams to continuously improve service quality. Flexibility is required to work varying hours, including days, nights, weekends, and holidays, adapting swiftly to changing service demands.
This position also includes safety responsibilities, requiring the supervisor to enforce safety policies, report hazards, and document any incidents in the company’s risk management system on the day they occur. Our ideal candidate brings two to four years of experience in fast-paced, high-end clubs, restaurants, or catering settings and possesses robust organizational, communication, and leadership skills. They maintain a polished appearance and physical stamina to perform demanding duties, including standing for long periods and lifting up to 30 pounds.
Legends & ASM Global offer competitive compensation and a comprehensive benefits package for full-time employees, including medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan. As an equal opportunity employer, they prioritize diversity and inclusion, ensuring fair consideration for all qualified applicants without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Join this esteemed team to help craft unforgettable live entertainment experiences and make legends happen.
Job Requirements
- High school diploma or equivalent
- Two to four years of relevant experience in food and beverage or hospitality
- Ability to understand and enforce alcohol policies
- Knowledge of POS system operations including voids, credit card issues, and closing procedures
- Strong communication skills
- Ability to manage schedules and conduct inventory
- Must meet state and local health requirements for food handlers and alcoholic beverage services
- Capacity to work flexible hours including nights, weekends, and holidays
- Physical ability to stand, walk, lift, and perform manual tasks
- Proactive and able to work under pressure
- Detail oriented and organized
- Must speak, read, write, and understand English
- Must maintain professional appearance and demeanor
Job Qualifications
- Must have two to four years experience in a fast-paced, high-end club, restaurant, or catering location
- High school diploma, some college preferred
- Proactive, self-motivated, and organized
- Detail oriented
- Ability to work under pressure and adapt quickly
- Punctual and dependable
- Able to read and maintain information
- Able to perform simple mathematical calculations
- Proficient in spoken and written English
- Ability to move quickly and meet production and service timeframes
- Maintains personal hygiene and well-groomed appearance
- Able to walk long distances and stand for extended periods
- Able to stand, kneel, lift up to 30 pounds, carry items, push carts, walk fast, and bend
Job Duties
- Supervises and coordinates activities of stand workers in the VIP area
- Oversees and participates in stand set-up and closing procedures such as counting inventory, prep, cleaning
- Ensures all work stations remain clean and sufficiently stocked
- Orders replacement stock from runners as necessary
- Completes required paperwork accurately and efficiently
- Ensures employees adhere to alcohol policies
- Manages staff to ensure food preparation meets company and health guidelines
- Performs inventory at assigned locations
- Handles schedules, makes changes, prints and posts them
- Works closely with customer service to improve service
- Maintains friendly, positive attitude and professional demeanor at all times
- Interacts with guests and staff to ensure guest satisfaction
- Demonstrates extensive knowledge of food and beverage menu, specials, and services
- Maintains a clean, neat, and safe work area
- Assures compliance with company service standards, inventory, and cash control procedures
- Works as a team with other associates and service departments
- Works flexible schedule including days, nights, weekends, and holidays
- Complies with state and local health requirements for food handlers and alcohol service
- Follows and encourages safety policies and reports unsafe conditions
- Reports safety incidents in risk management system on same day
- Provides guests with personal service exceeding expectations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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