Premium Services Supervisor, Petco Park

Delaware North Sportservice is a renowned hospitality provider that operates premium concessions, dining, and retail services at Petco Park in San Diego, California. Established at this iconic sports venue since 2004, Delaware North proudly serves as the hospitality partner for Major League Baseball's San Diego Padres, offering guests an upscale and memorable game day experience. With a company legacy that spans over 100 years as a family-owned business, Delaware North is globally recognized for delivering exceptional service across sports arenas, national parks, casinos, and more. Their commitment to people extends not only to their guests but also to their team members, creating a work culture rooted in growth, inclusion, and opportunity.

Currently, Delaware North is seeking a seasonal Premium Services Supervisor to join their dynamic team at Petco Park. This role is pivotal in overseeing the food service and hospitality operations within the suite areas, ensuring every guest receives an exemplary experience. The Premium Services Supervisor at Delaware North is responsible for a range of operational duties, including managing inventory, scheduling team members, assisting in hiring and training, monitoring budgets, and ensuring compliance with health and safety regulations. This role demands a leader who thrives in a fast-paced, high-volume hospitality environment and who possesses a strong knowledge of food, wine, and cost control measures.

The position offers competitive hourly pay ranging from $25.00 to $28.00, reflecting the importance of delivering premium service during events. Employees enjoy not only financial rewards but also an extensive benefits package designed to promote personal well-being and professional development. Benefits include weekly pay, opportunities for training and development, employee discounts, flexible work schedules, and eligibility for health, dental, and vision insurance. Additionally, there are provisions for 401(k) with company match, paid vacation and holidays, paid parental bonding leave, employee assistance programs, and tuition or professional certification reimbursements.

Working hours for the Premium Services Supervisor are varied and include days, evenings, weekends, holidays, and event-specific shifts. This flexibility requires a candidate capable of adapting to the dynamic schedules typical in the sports and hospitality industry. Physically, the job demands standing and walking for entire shifts and the ability to lift up to 50 pounds, reflecting the active nature of the environment.

Delaware North’s legacy and the vibrant atmosphere of Petco Park create an exciting workspace for individuals passionate about hospitality and sports. Joining the team means becoming part of a global family with ample opportunities for career advancement and personal growth. If you enjoy working where excitement drives your day and take pride in elevating guest experiences, this opportunity to supervise premium services is ideal for you. Delaware North emphasizes diversity and equal opportunity, welcoming applicants from all backgrounds to apply and grow with them in shaping the future of hospitality.