Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.94
Work Schedule
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, OVG has established itself as a powerhouse within the live entertainment industry, offering a comprehensive platform that spans venue development, management, hospitality, and sponsorship sales. The company owns and operates seven world-class venues and provides services to an impressive client roster that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. OVG’s commitment to delivering exceptional guest experiences and innovative entertainment solutions makes it a premier destination for world-class events and live performances.
As a Premium Runner at PeoplesBank Arena, you will play a vital role in delivering elevated service to our premium guests in exclusive Suites, Clubs, Loges, and Restaurants. This opportunity invites you to be part of a dynamic, energetic team dedicated to excellence in hospitality and service. Working in a fast-paced, vibrant environment, you will ensure that every guest receives timely, accurate, and professional service, enhancing their overall event experience. The Premium Runner position is invaluable in supporting front-of-house operations by maintaining clean and organized premium spaces, replenishing supplies, and collaborating closely with servers, kitchen staff, and supervisors to uphold high standards of service.
This role is compensated at an hourly wage of $16.94 and is tip eligible, which allows you to earn additional income based on your service excellence. The part-time status of this position also comes with valuable benefits including a 401(k) savings plan and company matching, underlining OVG’s investment in the long-term well-being and development of its employees.
The Premium Runner is expected to possess strong communication skills and a guest-first attitude, thrive in a fast-paced, high-volume environment, and be physically comfortable with the demands of walking, standing, lifting, and bending during shifts. Prior experience in events or live arena food and beverage service is a distinctive advantage. Availability to work evenings, weekends, and holidays is essential, as event schedules demand flexibility. At OVG, you will be part of a diverse, inclusive team that values innovation and excellence, reflecting the vibrant and diverse communities OVG serves worldwide.
As a Premium Runner at PeoplesBank Arena, you will play a vital role in delivering elevated service to our premium guests in exclusive Suites, Clubs, Loges, and Restaurants. This opportunity invites you to be part of a dynamic, energetic team dedicated to excellence in hospitality and service. Working in a fast-paced, vibrant environment, you will ensure that every guest receives timely, accurate, and professional service, enhancing their overall event experience. The Premium Runner position is invaluable in supporting front-of-house operations by maintaining clean and organized premium spaces, replenishing supplies, and collaborating closely with servers, kitchen staff, and supervisors to uphold high standards of service.
This role is compensated at an hourly wage of $16.94 and is tip eligible, which allows you to earn additional income based on your service excellence. The part-time status of this position also comes with valuable benefits including a 401(k) savings plan and company matching, underlining OVG’s investment in the long-term well-being and development of its employees.
The Premium Runner is expected to possess strong communication skills and a guest-first attitude, thrive in a fast-paced, high-volume environment, and be physically comfortable with the demands of walking, standing, lifting, and bending during shifts. Prior experience in events or live arena food and beverage service is a distinctive advantage. Availability to work evenings, weekends, and holidays is essential, as event schedules demand flexibility. At OVG, you will be part of a diverse, inclusive team that values innovation and excellence, reflecting the vibrant and diverse communities OVG serves worldwide.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or food and beverage roles preferred
- Excellent communication skills
- Ability to stand and walk for long periods
- Ability to lift and carry up to 25 pounds
- Availability to work flexible hours including nights, weekends, and holidays
- Must comply with all health and safety regulations
Job Qualifications
- Exceptional communication skills and a guest-first attitude
- Previous experience in fast-paced, high-volume service environments preferred
- Strong communication and teamwork skills
- Comfortable with physical duties, including walking, standing, lifting, and bending
- Experience in arena or live event food and beverage service is a plus
- Availability to work evenings, weekends, and holidays as per event schedule
Job Duties
- Deliver timely, accurate, and professional service to guests in premium seating areas
- Ensure all food and beverage items are neatly presented and delivered with care
- Monitor assigned sections and maintain a clean, organized, and professional environment
- Stock and replenish stations (ice, cups, mixers, napkins, etc.) as needed
- Communicate effectively with servers, supervisors, and kitchen staff to ensure smooth service
- Support event setup, service, and teardown across premium spaces
- Adhere to all company policies, safety protocols, and sanitation standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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