Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Established in 2015, OVG has developed a robust platform that encompasses venue development, management, hospitality, and sponsorship sales, positioning itself uniquely in the live entertainment industry. The company owns and operates seven world-class venues and boasts a client roster that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Known for innovation and an unwavering commitment to enhancing the live entertainment experience, Oak View Group combines expertise in facility management with a passion for creating memorable moments for patrons worldwide. Their extensive portfolio reflects a dedication to quality, safety, and sustainability, showcasing a blend of cutting-edge architectural design advanced technologies, and exceptional customer service.
The Premium Food Runner position supports the DCU Club at Polar Park and is an essential role within the restaurant or catering team. This role primarily involves facilitating the timely and accurate delivery of food from the kitchen to customers' tables while maintaining effective communication between kitchen staff and servers to ensure seamless service. As a Premium Food Runner, you are a vital link connecting food preparation with customer satisfaction, making the dining experience at Polar Park enjoyable and efficient. This position pays $15.00 per hour and is tip eligible, offering a part-time employment opportunity with valuable benefits such as a 401(k) savings plan and matching contributions. The Premium Food Runner must provide excellent customer service, attend to customers' needs, and collaborate with both kitchen and serving staff to maintain a positive work environment and service flow. This role requires multitasking capabilities, strong communication skills, and a friendly approach to interact with patrons, all while keeping the dining area clean and orderly. The position remains open until September 18, 2026, inviting energetic candidates who thrive in fast-paced, event-driven settings to join a renowned company that values diversity, inclusion, and a commitment to excellence. Working at Oak View Group means being part of a dynamic team where your efforts directly contribute to unforgettable live entertainment experiences.
The Premium Food Runner position supports the DCU Club at Polar Park and is an essential role within the restaurant or catering team. This role primarily involves facilitating the timely and accurate delivery of food from the kitchen to customers' tables while maintaining effective communication between kitchen staff and servers to ensure seamless service. As a Premium Food Runner, you are a vital link connecting food preparation with customer satisfaction, making the dining experience at Polar Park enjoyable and efficient. This position pays $15.00 per hour and is tip eligible, offering a part-time employment opportunity with valuable benefits such as a 401(k) savings plan and matching contributions. The Premium Food Runner must provide excellent customer service, attend to customers' needs, and collaborate with both kitchen and serving staff to maintain a positive work environment and service flow. This role requires multitasking capabilities, strong communication skills, and a friendly approach to interact with patrons, all while keeping the dining area clean and orderly. The position remains open until September 18, 2026, inviting energetic candidates who thrive in fast-paced, event-driven settings to join a renowned company that values diversity, inclusion, and a commitment to excellence. Working at Oak View Group means being part of a dynamic team where your efforts directly contribute to unforgettable live entertainment experiences.
Job Requirements
- Three or more months experience in the food service industry preferred
- High school diploma or equivalent preferred
- Ability to stand, walk, and carry trays for extended periods
- Clear communication skills with kitchen and serving staff as well as customers
- Ability to manage multiple tasks and orders simultaneously
- Attention to detail to ensure accuracy and quality control
- Friendly and professional customer service skills
- Ability to work collaboratively within a diverse team
- Flexibility to adapt to changing priorities and situations
- Capacity to perform in a fast-paced, event-driven environment
Job Qualifications
- Three or more months’ experience in the food service industry preferred
- High school diploma or equivalent preferred
- Ability to stand, walk, and carry trays for extended periods
- Clear communication with both kitchen and serving staff, as well as customers
- Efficient in managing multiple tasks and orders simultaneously
- Ensure accuracy in food orders and quality control
- Friendly and approachable demeanor when interacting with customers
- Ability to work collaboratively with a diverse team in a fast-paced environment
- Flexibility to handle unexpected situations and changes in priorities
- Ability to work in a team-oriented, fast-paced, event-driven environment
Job Duties
- Transport dishes from the kitchen to the appropriate tables in a timely and organized manner, ensuring that orders are accurately delivered
- Collaborate with kitchen and serving staff to maintain clear communication about order statuses, special requests, and any other relevant information
- Coordinate with the kitchen team to ensure that all components of a meal are ready for delivery simultaneously, maintaining the overall flow of service
- Inspect dishes for accuracy, presentation, and overall quality before delivering them to customers
- Report any discrepancies or issues to the appropriate personnel
- Provide excellent customer service by being attentive to customers' needs, answering questions, and addressing concerns in a professional and friendly manner
- Assist in clearing empty plates and utensils from tables, resetting them for new diners, and maintaining overall cleanliness in the dining area
- Collaborate with servers, chefs, and other restaurant staff to create a positive and efficient work environment
- Familiarize yourself with the menu to accurately describe dishes and assist customers with inquiries
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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