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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Job Description
The Armory is a renowned concert venue located in Minneapolis, MN, dedicated to delivering an extraordinary entertainment experience through its Premium Experience program. This program is designed to provide unparalleled service to the venue's highest contributing clients by offering an upscale and high-touch environment during concerts and events. Known for its state-of-the-art facilities and vibrant atmosphere, The Armory attracts a diverse clientele seeking both exciting performances and exceptional hospitality. As a part of this dynamic team, employees have the chance to work in a fast-paced setting that combines the thrill of live events with the satisfaction of delivering top-notch guest... Show More
Job Requirements
- High school diploma or equivalent
- customer service experience preferred
- ability to work night shifts
- US work authorization preferred
- ability to reliably commute or relocate to Minneapolis, MN 55415
- good physical condition to stand and walk for extended periods
- excellent communication skills
- proficiency with iPad or similar technology
- professional appearance and attire required
Job Qualifications
- Previous work experience as a host or server
- professional appearance and attire required
- understanding of restaurant/venue etiquette
- experience in managing reservations, iPad based app experienced preferred
- demonstrable customer-service skills
- excellent communication skills via phone and in-person
- strong organizational skills with the ability to monitor surroundings
- good physical condition to walk and stand during an entire shift
Job Duties
- Represent and uphold a high level of standards
- welcoming guests to the venue, being the most hospitably first point of contact
- managing reservations and assisting guests with their reservations
- escort customers to assigned suites
- introducing client to server and communicating special requests or needs
- utilizing an iPad based reservations app
- upgrade and sell suites as new reservations
- maintain a clean reception area
- answer incoming calls and address guests queries
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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