Premium Experience Host

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Benefits

Flexible Schedule

Job Description

The Armory is a renowned concert venue that offers a premium and upscale experience to music lovers and high-profile guests. Known for its vibrant atmosphere and commitment to excellence, The Armory specializes in delivering unforgettable concert moments through its Premium Experience program. This initiative is designed to cater to the highest contributing clients by providing an unmatched level of hospitality and service in a luxurious setting. Located in Minneapolis, MN, The Armory is a hub for entertainment, culture, and social engagement, offering guests a unique blend of world-class performances and outstanding customer care. The venue is committed to maintaining a... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous work experience as a host or server
  • Professional appearance and attire required
  • Understanding of restaurant/venue etiquette
  • Experience in managing reservations, iPad based app experience preferred
  • Demonstrable customer-service skills
  • Excellent communication skills via phone and in-person
  • Strong organizational skills with the ability to monitor your surroundings
  • Good physical condition to walk and stand during an entire shift
  • Reliable commute or plan to relocate to Minneapolis, MN 55415 before starting work
  • Availability for night shift

Job Qualifications

  • Previous work experience as a host or server
  • Professional appearance and attire required
  • Understanding of restaurant/venue etiquette
  • Experience in managing reservations, iPad based app experience preferred
  • Demonstrable customer-service skills
  • Excellent communication skills via phone and in-person
  • Strong organizational skills with the ability to monitor your surroundings
  • Good physical condition to walk and stand during an entire shift

Job Duties

  • Represent and uphold a high level of standards
  • Welcoming guests to the venue, being the most hospitably first point of contact
  • Managing reservations and assisting guests with their reservations
  • Escort customers to assigned suites
  • Introducing client to Server and communicating special requests or needs
  • Utilizing an iPad based reservations app
  • Upgrade and sell suites as new reservations
  • Maintain a clean reception area
  • Answer incoming calls and address guests queries

Job Location

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