Premium Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.25
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Benefits

Competitive pay rates
overtime pay (1.5 times regular rate) on Company Observed Holidays
Paid training
Free parking
Discounted employee meals
30% discount at Miami HEAT Retail Store
eligible for monthly MVP Recognition Program
Elevate Incentives for a chance to win American Express Gift Cards
End of Season Performance Bonus Program (must meet required criteria)
Health Insurance
Dental Insurance
Paid Time Off
401(k)

Job Description

The Premium Concierge at Kaseya Center acts as a liaison between premium guests and the Arena staff to ensure top-notch Five Star Service in various areas, including Ticketing, Food and Beverage, Housekeeping, and general Arena Operations. They manage the Premium entrances, cater to elite members, and handle guest service issues with excellence.

Job Requirements

  • High school diploma or equivalent required
  • 1 year of customer service experience
  • excellent verbal communication and interpersonal skills
  • strong organizational skills and attention to detail
  • ability to work in a fast-paced environment
  • enthusiastic with a strong work ethic
  • respects and understands client and celebrity confidentiality

Job Location

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