Premium Club Supervisor, TD Garden

Delaware North is a global hospitality and food service company with a rich heritage dating back over 100 years. Known for its diverse operations, Delaware North owns and operates iconic venues, including sports arenas, national parks, casinos, hotels, and retail locations. One of its flagship properties is TD Garden in Boston, Massachusetts, which it has owned since 1975 after purchasing the historic Boston Garden and later constructing TD Garden and The Hub on Causeway. TD Garden is New England's largest sports and entertainment arena, serving as the home venue for the NHL's Boston Bruins and NBA's Boston Celtics. It hosts over 200 events annually and attracts more than 3.5 million visitors each year. With a strong commitment to providing exceptional guest experiences, Delaware North fosters a family-owned company culture while offering employees numerous pathways for growth and career development across its global operations.

The part-time position of Premium Club Supervisor at TD Garden in Boston presents an exciting opportunity to be part of a dynamic and fast-paced environment. As a Premium Club Supervisor, you will be responsible for overseeing food service and hospitality operations within the premium seating areas of the arena. Your role will be crucial in ensuring that every guest enjoys a seamless and exemplary experience from arrival to departure. This includes managing event staffing, scheduling front-of-house team members, assisting with hiring and training, and maintaining operational budgets. You will also oversee inventory controls and make certain that all health and safety regulations are observed through regular inspections of suites, kitchens, and storage areas.

This role is perfect for individuals who thrive in high-energy environments and are passionate about delivering quality service in hospitality. The position offers an hourly wage ranging between $20.00 and $22.00 and provides various benefits, including weekly pay, training and development opportunities, employee discounts, and flexible work schedules. The work schedule may include days, evenings, weekends, holidays, and event-based shifts requiring flexibility and adaptability.

Candidates suitable for this role typically have a minimum of two years’ experience in hospitality or high-volume dining settings, possess a solid understanding of food and wine, and have working knowledge of cost control, profit, and loss measures. Problem-solving skills and the ability to operate effectively in a fast-paced environment are necessary, along with the physical ability to stand and walk for an entire shift and lift up to 50 pounds. Delaware North welcomes applicants regardless of educational background, highlighting that no college degree is required for this position.

Joining Delaware North as a Premium Club Supervisor means becoming a vital member of a team with a strong legacy and commitment to excellence in hospitality. The company values diversity, inclusion, and equal opportunity employment policies, embracing candidates from various backgrounds and ensuring a welcoming workplace environment. As part of this role, you'll contribute to shaping the future of hospitality in one of the most exciting sports and entertainment venues in the region, working alongside passionate colleagues dedicated to creating memorable experiences for every guest.