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Premium Club Supervisor, Progressive Field

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement

Job Description

Delaware North Sportservice is a premier provider of hospitality services and operations, renowned for delivering exceptional guest experiences in iconic venues. Since 1994, Delaware North has operated concessions and premium dining at Progressive Field, the 35,041-seat home of Major League Baseball's Cleveland Guardians in Cleveland, Ohio. As a global leader in hospitality, Delaware North is a family-owned company with over 100 years of history, committed to excellence across various sectors including sports, gaming, national parks, hotels, and retail. Their extensive network offers unique opportunities for personal and professional growth, making them a sought-after employer for individuals passionate about the hospitality... Show More

Job Requirements

  • Minimum of 2 years of previous hospitality and high-volume dining experience required
  • Strong knowledge of food and wine
  • Basic knowledge of cost control measures and profit and loss statements
  • Ability to problem-solve and operate in a fast-paced environment
  • Ability to work flexible hours, including nights and weekends
  • No college degree required
  • Ability to stand and walk for entire length of shift
  • Ability to lift up to 50 pounds

Job Qualifications

  • Minimum of 2 years of previous hospitality and high-volume dining experience
  • Strong knowledge of food and wine
  • Basic knowledge of cost control measures and profit and loss statements
  • Ability to problem-solve and operate in a fast-paced environment
  • Ability to work flexible hours, including nights and weekends
  • Excellent communication and leadership skills

Job Duties

  • Oversee inventory and estimates of food and beverage costs
  • Schedule all front-of-house suite team members for events
  • Assist with the hiring, training, and development of the suite team members
  • Review financial information and monitor budgets to ensure efficient operations
  • Inspect suites, kitchen, and storage areas to ensure that health and safety regulations are adhered to
  • Ensure exemplary guest experience through effective supervision and team management
  • Coordinate with other departments to manage event day logistics

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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