Premium Club Supervisor, Progressive Field

Delaware North Sportservice is a prominent hospitality and food service company operating at various renowned venues across the United States. At Progressive Field in Cleveland, Ohio, they have been the primary concession and premium dining operator since 1994, serving fans of Major League Baseball's Cleveland Guardians. Delaware North is part of a family-owned enterprise with over 100 years of history, spanning global operations including iconic sports arenas, national parks, casinos, and more. This company is dedicated to offering memorable experiences to its customers while providing rewarding and growth-oriented career opportunities to its team members. Delaware North fosters a work environment where employees are valued and supported, offering comprehensive benefits and promoting professional development. If you are passionate about hospitality and want to be part of a respected company with a rich legacy, Delaware North presents an exciting opportunity to advance your career while contributing to outstanding guest experiences at a world-class sports venue.

The role of a Seasonal Premium Club Supervisor at Delaware North Sportservice is a vital leadership position within the hospitality operations at Progressive Field. Positioned at a venue that accommodates over 35,000 fans, the Premium Club Supervisor is responsible for overseeing all facets of food service and guest hospitality within the premium club areas. This includes managing inventory and controlling food and beverage costs, scheduling and supervising front-of-house suite team members, assisting in the hiring and training process, and ensuring that operational budgets are met. The supervisor also plays a critical role in maintaining health and safety standards by inspecting suites, kitchen, and storage areas regularly. This high-energy role demands a proactive individual with strong knowledge of food and wine, adept problem-solving skills, and the ability to thrive in a fast-paced environment. The position offers a competitive hourly wage ranging from $20.00 to $22.00, along with access to a comprehensive benefits package. Work schedules are flexible but require availability for days, weekends, holidays, and event days, reflecting the dynamic nature of the sports and entertainment industry. This position is ideal for individuals who enjoy working in lively environments and are eager to contribute to delivering exceptional experiences to guests during game days and special events.