Premium Beverage Room Supervisor, KeyBank Center

Delaware North Sportservice is a globally recognized hospitality and food service company with a rich legacy spanning over 100 years. As a family-owned business, Delaware North has established itself as a leader in managing food, beverage, and hospitality operations across various prestigious venues including iconic sports arenas, national parks, and casinos. Their operations at the KeyBank Center in Buffalo, New York, demonstrate their commitment to providing exceptional guest experiences in high-profile sporting environments. The company has been a trusted partner of the NHL's Buffalo Sabres since the team's inception in 1970, managing concessions, clubs, and suites at the 19,200-seat arena seamlessly and professionally.

This seasonal position as a Premium Beverage Room Supervisor offers an exciting opportunity to be directly involved in the game day action at KeyBank Center. Reporting within Delaware North Sportservice, the Supervisor will play a pivotal role in ensuring that all food service and hospitality operations within the Premium Beverage Rooms run efficiently and uphold the company's high standards of guest service. The role requires hands-on leadership to oversee inventory management, cost control, and compliance with health and safety regulations, ensuring a smooth operational flow.

Offering a competitive pay rate of $19.00 to $20.00 per hour, this role emphasizes a fast-paced and dynamic hospitality environment. The successful candidate will contribute to training and developing a team dedicated to maintaining service excellence. Flexible work schedules including days, evenings, weekends, and event-driven hours highlight the position's adaptability and the importance of teamwork in delivering an outstanding guest experience. The company’s comprehensive benefits package supports employees' professional and personal well-being with health, dental, and vision insurance options, a 401(k) plan with company match, paid vacation days, holidays, and parental leave, plus tuition and professional certification reimbursements.

Joining Delaware North means becoming part of a global hospitality legacy with access to ongoing development opportunities and employee-focused benefits. The Premium Beverage Room Supervisor is not just a management role but a chance to thrive within a welcoming company culture that values diversity, inclusion, and professional growth in a lively environment centered around sports and entertainment. If you enjoy working in a high-volume hospitality setting and want to be part of a passionate team creating memorable experiences for guests, this position offers a fulfilling pathway to career advancement in the hospitality industry.