Premier Banker

Richmond, VA, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,000.00 - $60,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee Discounts

Life insurance

Job Description

New Horizon Bank is a dynamic financial institution distinguished by its commitment to innovation, customer-centric service, and operational excellence. As a community-focused bank, New Horizon operates with a culture driven by grit, speed, and execution, designed to break away from traditional red tape and inspire a forward-thinking approach to banking. The bank thrives on continuous improvement, leveraging sharp thinking and smarter solutions to enhance client experience and operational efficiency. This ethos is reflected in its diverse team of passionate professionals who share a relentless drive to push the boundaries of what banking can be, making it an ideal place for individuals eager to be builders and changemakers within the financial sector.

At New Horizon Bank, the Premier Banker role is a unique and multifaceted position based at the new Operations Center location. This full-time opportunity is designed for a skilled and experienced Premier Banker seeking growth and diversification beyond the scope of typical banking roles. The Premier Banker acts as a concierge for personalized banking services, offering white-glove support to clients by opening new accounts, explaining various banking products and services, and providing in-depth assistance with everyday transactions. The position extends beyond traditional responsibilities, involving operational duties such as managing NSF accounts, handling dormant accounts, and supporting debit and online banking services. Additionally, the Premier Banker participates in business development activities, including community and special events, contributing to the bank’s expansion and client engagement strategies.

This role demands excellent multitasking ability with precision, strong organizational and problem-solving skills, and a comprehensive understanding of financial products and services. Candidates must exhibit exceptional communication skills and demonstrate adaptability to evolving business needs and regulatory requirements, including compliance with Bank Secrecy Act (BSA) regulations. Certification as an NMLS-approved Mortgage Loan Officer is also a key qualification, positioning the Premier Banker to provide specialized mortgage guidance to clients. The role offers a competitive salary range of $50,000 to $60,000, reflecting the importance of the position in supporting both customer service excellence and operational integrity at New Horizon. This is a pivotal career opportunity within a forward-looking banking environment where energetic professionals can make significant contributions and grow their expertise.

Job Requirements

high school diploma
a minimum of 2 years' premier banker experience preferably with a community bank
ability to multitask with an emphasis on accuracy and attention to detail
a good understanding of computer functions and typing skills
strong organization skills and problem solving
basic understanding of financial products and services and the ability and willingness to continue to learn
assessing customers' needs providing appropriate recommendations and building customer relationships to optimize opportunities with new and existing customers
exceptional written and verbal communication skills
ability to adapt to changing demands and requirements
compliance with BSA regulations as appropriate to the position
NMLS approval as a mortgage loan officer

Job Qualifications

high school diploma
a minimum of 2 years' premier banker experience preferably with a community bank
basic understanding of financial products and services and the ability and willingness to continue to learn
exceptional written and verbal communication skills
compliance with BSA regulations as appropriate to the position
NMLS approval as a mortgage loan officer

Job Duties

offer personalized white-glove service and support to customers including opening new accounts explaining available bank products and services and gathering customer information to process new and existing accounts
process regular teller transactions for customers including servicing customer accounts accepting loan payments cashing checks verifying currency balancing the cash drawer and ATM initiating night deposits and other related duties
provide comprehensive online mobile and electronic banking support to customers
maintain proper security in teller cash and reserve handling ensuring currency and coin are properly controlled at all times
open and close the bank with an emphasis on security
perform operational duties including handling NSF dormant accounts overdrafts charge offs debit cards online banking and safe deposit boxes
participate in activities for generating new business such as special events
work from all other locations from time to time as capacity needs arise
greet customers and direct guests ensuring a professional and welcoming experience
handle incoming calls for the bank and direct them to the appropriate department or staff member
maintain supply inventory for the branch and attached corporate office