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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Benefits
Compensation plan
training programs
Career development opportunities
inclusive work culture
Employee Discounts
Paid Time Off
Health Insurance
Job Description
Marriott Vacations Worldwide is a leading global vacation ownership company known for its commitment to providing exceptional vacation experiences to guests around the world. As part of the hospitality and vacation ownership industry, Marriott Vacations Worldwide operates a diverse portfolio of properties and resorts that cater to vacationers seeking memorable and personalized travel experiences. The company is dedicated to delivering outstanding customer service, fostering employee growth, and maintaining a culture of inclusivity and diversity. They emphasize the importance of innovation, teamwork, and guest satisfaction as central elements of their business success.
The Pre-Arrival Marketing Coordinator role is an essential po... Show More
The Pre-Arrival Marketing Coordinator role is an essential po... Show More
Job Requirements
- High school diploma or GED equivalent
- Ability to communicate effectively via telephone
- Customer service experience preferred
- Ability to use approved sales techniques
- Ability to maintain confidentiality and professionalism
- Ability to work full-time
- Ability to attend training and meetings as required
- Ability to comply with work from home/remote worker policies
Job Qualifications
- High school diploma or GED equivalent
- Vacation ownership marketing experience preferred but not required
- Excellent sales and persuasiveness skills
- Excellent verbal and written communication skills
- English language proficiency
- Excellent customer service skills
- Excellent computer skills
Job Duties
- Encourage customers via the phone to purchase or schedule preview package sales/tours using approved sales techniques that maximize revenue while maintaining existing guest loyalty to the company
- Explain details and requirements related to attending a sales presentation accurately to potential owners
- Verify that customers meet eligibility requirements for preview package sales/tours prior to scheduling a tour
- Offer approved premiums (gifts) to customers as additional incentives for attending the preview/sales presentation
- Actively listen and respond positively to guest questions, concerns, property facilities/services questions and requests using brand or property specific process to resolve issues, delight, and build trust
- Recognize opportunities to up-sell the customer and sell enhancements to create a better company experience or event
- Meet or exceed outlined personal performance standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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