Prart Time - Front Desk Agent for Element - Springfield, MO

Midas Hospitality is a renowned hospitality company recognized as one of the Top 100 U.S. Employers in 2021 by MogulRecruiter, earning impressive rankings including #30 for talent acquisition, #13 for diversity, #33 for best in minorities, #16 for blacks, and #11 for women. Founded in 2006 with humble beginnings, Midas Hospitality has grown into an enterprise driven by over 1,000 dedicated employees. The company operates more than 40 hotels across 14 states, focusing on select-service and extended-stay properties affiliated with prestigious brands such as Marriott, Hilton, and IHG. At Midas Hospitality, the core mission is to prioritize people—whether it is their employees, financial partners, or guests—by creating a welcoming and growth-oriented work environment. They strive to make room for people’s dreams by building a workplace where employees love to work, financial partners appreciate the results, and guests enjoy exceptional experiences.

The Front Desk Agent position at Element in Springfield, MO, offers a dynamic career opportunity within the Midas Hospitality family. The Front Desk Agent serves as the first point of contact for arriving, departing, and in-house guests, managing telephone inquiries related to reservations, hotel information, and guest concerns. This role is essential in delivering outstanding customer service by greeting guests warmly, registering them efficiently, assigning rooms, and providing helpful directions. Additionally, the Front Desk Agent handles incoming mail and faxes for guests, offers information about hotel services, local shopping, dining, entertainment, and travel directions. Responsibilities also include maintaining accurate records of room availability and guests’ accounts, processing payments, issuing room keys, and managing reservations including making, confirming, and canceling them where necessary.

This role is vital for ensuring smooth guest experiences and is perfect for individuals with previous front desk or customer service experience who enjoy interacting with people and providing top-notch hospitality. Working at Element under the management of Midas Hospitality means joining a people-first organization that values growth and development, offering tools and opportunities for career advancement. The company also offers a competitive compensation package along with a variety of benefits to support employees’ well-being and professional growth. This position exemplifies Midas Hospitality’s commitment to creating a supportive, diverse, and inclusive workplace where employees are empowered to flourish and contribute meaningfully to a memorable guest experience. Potential candidates can expect a role filled with diverse challenges and opportunities to make a positive impact on each guest’s stay while growing within a respected and supportive company.