Practice Receptionist - Full Time - Cumberland

PRP Diagnostic Imaging is a leading medical imaging provider with a broad network of 40 practices located across Sydney, Illawarra, Central Coast, Hunter, and Central West regions in Australia. The organization is dedicated to delivering high-quality diagnostic imaging services with a strong emphasis on patient care, advanced technology, and professional excellence. PRP Diagnostic Imaging is committed to growth and expansion, with plans to open additional practices throughout 2026, underlining its position as a rapidly growing and trusted healthcare provider in the region. The company fosters a supportive and collaborative work environment driven by its core HEART values—Humanity, Excellence, Accountability, Respect, and Teamwork—ensuring that all team members feel valued and empowered in their roles.

The current opportunity is for a Practice Receptionist at the Cumberland practice in Western Sydney. This permanent, full-time role is a key position within the organization, serving as the initial point of contact for patients visiting the facility. Working Monday to Friday, the Practice Receptionist will play a vital role in shaping patient experiences by providing exceptional customer service and support. Responsibilities include welcoming patients both in person and over the phone, managing appointments and booking systems, maintaining accurate patient records, processing billing and payments, coordinating with referring doctors and clinical teams, and ensuring smooth patient flow throughout each visit.

This role is ideal for someone who thrives in a fast-paced, team-oriented healthcare environment and is passionate about contributing to excellent patient care. The position offers a varied and rewarding work experience due to the diversity of patients, imaging services, and referrals handled daily. PRP Diagnostic Imaging supports ongoing professional development, encouraging continuous learning and career progression. Candidates with prior experience in patient-facing healthcare roles will find this position particularly suitable, but comprehensive training is also provided for those new to the field. Benefits include competitive remuneration, discounted health insurance, gym membership, a supportive and diverse team environment, flexible working arrangements, and access to state-of-the-art imaging equipment. Overall, this role is a fantastic opportunity for individuals looking to advance their healthcare careers while making a meaningful difference in patient lives.