Practice Administrator - Critical Care - Tri-City Medical Center

Oceanside, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $24.28 - $30.36

Work Schedule

Standard Hours

Benefits

Superior health plan options

Dental Insurance

Vision Insurance

HSA/FSA

Life and AD&D coverage

401(k) retirement savings plan with match

Paid Time Off

Student loan refinancing discounts

Professional and career development program

Employee assistance program

Travel Assistance

Identity Theft Protection

Wellness Program

Commuter Benefits Program

Purpose-driven culture

Job Description

Vituity is a leading healthcare organization dedicated to transforming the healthcare landscape through a collaborative and patient-centered approach. Founded with a culture that prioritizes team accomplishments over individual achievements, Vituity fosters an environment where passion thrives and success is achieved through shared purpose. Operating across 475 sites nationwide and serving over 9 million patients annually, Vituity offers exceptional opportunities for professional growth and development in a supportive and innovative environment. With a commitment to improving lives both locally and regionally, Vituity empowers its team members to make a positive impact every day. The company places great emphasis on recognition and appreciation, ensuring that the contributions of all employees are valued and celebrated.

The Practice Administrator role at Vituity, located in Oceanside, California, offers an exciting career opportunity within the vibrant setting of Tri-City Medical Center, a 386-bed hospital with a 26-bed open ICU, designated as a STEMI Receiving Center and Stroke Center. This role is essential to the operational success of the site, providing direct business and administrative support to medical directors, physician partners, advanced providers, and other staff. As the operational administrator, the Practice Administrator acts as a key interface between Vituity and hospital leadership, nursing staff, and community stakeholders. Responsibilities are diverse and include managing financial processes like contract stipends and payroll, overseeing site operations, facilitating compliance with credentialing and regulatory requirements, and supporting provider teams in both administrative and legal matters.

This full-time position offers a competitive salary range of $24.28 to $30.36 per hour, exclusive of fringe benefits and potential bonuses, with eligibility for an annual corporate Success Sharing bonus based on company performance. Vituity values pay equity and considers factors like skills, education, experience, and internal team equity when determining final compensation. The Practice Administrator role demands strong organizational skills, the ability to work under pressure, and a consultative mindset. It is crucial for the candidate to have proficiency in office software tools, knowledge of healthcare industry regulations, and the capacity to maintain positive relationships across multiple departments and leadership levels. This position also supports recruitment, orientation, compliance training, and quality improvement initiatives within the site.

Located in the picturesque coastal city of Oceanside, this opportunity combines professional fulfillment with an exceptional quality of life. Oceanside is renowned for its beautiful oceanfront, iconic pier, rich cultural heritage including the historic Mission San Luis Rey, and vibrant arts and dining scenes. The city’s ideal climate offers year-round mild temperatures and sunshine, perfect for outdoor activities like surfing and paddleboarding. Conveniently situated between San Diego and Los Angeles, Oceanside provides easy access to major metropolitan amenities while preserving its relaxed, small-town charm.

At Vituity, the culture of brilliance ensures that every team member plays a vital role in transforming healthcare to improve lives. This role offers the chance to grow professionally in a supportive, purpose-driven culture with comprehensive benefits designed to support employee well-being today and into the future. If you are committed to making a meaningful difference in healthcare from a clinical or corporate perspective, Vituity provides the perfect environment to thrive and succeed.

Job Requirements

Two to three years of experience in an office or healthcare setting required
Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred
Experience working in the healthcare field preferred
Knowledge of healthcare and medical terminology preferred
Knowledge of general Human Resource principles preferred
Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred
Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills
Strong consultation skills
Strong work ethic, organizational skills, and interpersonal skills
Ability to prioritize and work in a stressful environment
Ability to be self-directed, motivated, and sensitive to deadlines
Ability to express ideas and convey information effectively in verbal and written communications
Able to create a positive environment and promote Vituity positive image
Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies
Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities
Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency
Ability to establish and maintain effective working relationships
Ability to read, understand and communicate in English sufficient to perform the duties of the position
Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups

Job Qualifications

Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred
Two to three years of experience in an office or healthcare setting
Experience working in the healthcare field preferred
Knowledge of healthcare and medical terminology preferred
Knowledge of general Human Resource principles preferred
Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred
Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills
Strong consultation skills
Strong work ethic, organizational skills, and interpersonal skills
Ability to prioritize and work in a stressful environment
Ability to be self-directed, motivated, and sensitive to deadlines
Ability to express ideas and convey information effectively in verbal and written communications
Able to create a positive environment and promote Vituity's positive image
Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies
Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities
Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency
Ability to establish and maintain effective working relationships
Ability to read, understand and communicate in English sufficient to perform the duties of the position
Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups

Job Duties

Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community
Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team
Provide executive support to the site medical director and site management team to meet contract expectations
Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards
Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems
Provide office management including all aspects of meeting management, office systems, supplies, site events, and customer service
Collect, track, and analyze all site financial and operational data
Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students
Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office
Act as the point person for all Vituity People Operations (Human Resources) relations to ensure accurate site roster and compliance with employment law and Vituity policies
Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures
Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team
Ensure completion of mandated forms and requests such as death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests