PR Retail - Event and Party Host

Michaels is a leading North American retailer specializing in arts and crafts supplies, home décor, seasonal items, and framing services. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, serving customers both in-store and online. As the best destination for creativity and celebration, Michaels is dedicated to fueling the joy of creativity, providing a welcoming environment for hobbyists and professionals alike. The company takes pride in offering a diverse product range, excellent customer service, and various in-store events that engage communities and inspire creativity.

This particular role is based at the BUFF-CHEEKTOWAGA, NY location of Michaels and focuses on event coordination within the store. The position entails planning, coordinating, and facilitating multiple events simultaneously, including children’s birthday parties, craft classes, and other creative workshops. The goal is to offer a fun, engaging, and stress-free experience for all guests, ranging from children as young as four to adults over ninety-four years old. The role demands a balance between creative event planning and delivering exceptional customer service. Team members in this position will be responsible for demonstrating craft techniques, organizing activities like face painting, and managing party add-ons such as balloons and goody bags to meet company standards.

In addition to event coordination, this role includes vital operational tasks. These involve managing merchandise inventory, including truck unloads and restocking shelves according to planograms, ensuring the store maintains high merchandise recovery standards, and supporting shrink and safety programs. Employees also provide fast and friendly checkout experiences, assist customers with product locations, and promote company programs like the Rewards program and Private Label Credit Cards to enhance the customer experience. Candidates must be highly organized, detail-oriented, and able to adapt plans according to client feedback.

The role requires excellent communication skills, strong interpersonal abilities, and a passion for creativity and customer service. Previous experience in retail or customer service, especially involving children’s events, is essential. Working at Michaels provides an opportunity to be part of a company that values inclusion, creativity, and team wellbeing. Compensation for this position ranges between $16.00 and $18.80 per hour. Michaels supports its Team Members with comprehensive benefits including health insurance, paid time off, tuition assistance, and employee discounts, demonstrating a commitment to the personal and professional growth of their staff.

Overall, this role is ideal for those who love organizing creative events, enjoy interacting with diverse age groups, and thrive in a vibrant retail environment. The Michaels Companies Inc. fosters an inclusive workspace and believes in equal employment opportunities for all, making it an excellent workplace for individuals passionate about crafting and community engagement.