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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $75,000.00
Work Schedule
Night Shifts
Job Description
ABM (NYSE: ABM) is a leading global provider of integrated facility services and solutions, renowned for enhancing the cleanliness, sustainability, and operational efficiency of spaces and places that matter most. Founded in 1909, ABM has grown into a trusted partner for over 20,000 clients across multiple industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues. With annualized revenue nearing $8 billion and a dedicated workforce exceeding 100,000 team members operating from more than 350 offices worldwide, ABM continues to deliver superior services ranging from janitorial, engineering, parking, electrical and lighting, HVAC and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in post-event cleaning or facility management within sports or entertainment venues
- strong leadership and supervisory experience
- ability to manage large teams effectively
- excellent communication and interpersonal skills
- proficiency in administrative tasks related to workforce management
- knowledge of union contracts and labor relations preferred
- ability to work under pressure and meet tight deadlines
- flexibility to work nights and weekends as events occur
Job Qualifications
- Proven leadership ability directing large teams under tight deadlines and challenging conditions
- strong communication skills with a commanding presence
- deep knowledge of industry-standard post-event cleaning processes
- hands-on experience with employee check-in/check-out, timesheet processing, and payroll coordination
- experience working with staffing agencies
- detailed-oriented with a focus on flawless results
- bilingual Spanish/English a plus
- excellent customer service skills to enhance service delivery and ensure customer retention
Job Duties
- Oversee complete stadium turnover after games and concerts
- manage a crew of approximately 200 workers organized into 7 teams with supervisors and leads
- collaborate with Project Manager to develop work plans ensuring timely, cost-effective service delivery
- provide customers with information about additional ABM services
- respond to customer inquiries, discuss and resolve complaints and feedback
- maintain regular contact with customers to ensure service contract compliance and promote retention
- report accidents and property damage promptly and accurately
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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