Post-Event Janitorial Project Manager

ABM (NYSE: ABM) is a global leader in providing comprehensive facility services and solutions that create cleaner, healthier, and more sustainable environments. Established in 1909, ABM has grown to serve over 20,000 clients with annual revenues nearing $8 billion, supported by more than 100,000 employees across 350 offices in the United States, United Kingdom, Republic of Ireland, and other international locations. Their extensive suite of services includes janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf care, and mission-critical solutions. ABM serves a wide variety of sectors, ranging from commercial office buildings, universities, and airports to hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues. ABM’s longstanding commitment to quality, sustainability, and community involvement makes it a respected name in the facility services industry.

The role of the ABM Onsite Post Operations Manager for the Sports & Entertainment Vertical Market is pivotal to the operational and financial success of the assigned project. This overnight position demands a dynamic individual who is prepared to work events, including weekends and holidays, and who can effectively manage post-event operations as required. This role involves leading a diverse team, engaging in continuous client interactions, and ensuring that all services meet or exceed contractual agreements while adhering to budgetary constraints. The manager is responsible for planning and directing site activities to enhance project profitability, control expenses, and foster customer retention and expansion of billable services. The position requires a proactive leadership style capable of anticipating problems and implementing preventative measures to maintain service excellence.

The operations manager must establish and maintain close relationships with clients by routinely inspecting the site, discussing evolving requirements, and proactively meeting client needs to ensure satisfaction and contract compliance. They are expected to deliver exceptional customer service, addressing any client feedback or complaints promptly and effectively. Additionally, this manager plays an integral role in staffing decisions by recommending optimal staffing levels, coordinating with human resources on hiring, training, and evaluating personnel, and fostering a productive working environment with frontline staff and local labor unions.

Critical to the success of this role is a solid understanding of contract management, team leadership, and the specific needs of the sports and entertainment sector. The candidate typically brings at least three years of experience managing employees and demonstrates proficiency in MS Office applications, strong organizational skills, and the ability to handle sensitive information confidentially. A valid driver's license is necessary for travel between sites. The manager is also responsible for financial oversight including inventory control and budget compliance, and must report any accidents or property damage accurately and swiftly.

ABM offers a generous benefits package, reflecting their commitment to supporting the well-being and professional growth of their employees. The company fosters an inclusive and equal opportunity work environment, inviting qualified applicants from all backgrounds and providing reasonable accommodations for individuals with disabilities. ABM is also a military-friendly employer, offering veterans meaningful employment opportunities and career development.

This role is ideal for a resourceful, detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering outstanding facility management services. The overnight schedule and event-based work require flexibility, excellent interpersonal communication, and a hands-on approach to team and client management. In joining ABM, you become part of an organization dedicated to operational excellence, client satisfaction, and ongoing innovation in the facilities services industry.