Post-Acute Coordinator PACE (Laf-1.0)

Lafayette Franciscan Healthy Living Clinic is part of Franciscan Health, a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in the community. Franciscan Health is one of the largest Catholic healthcare systems in the Midwest, operating 11 ministries and numerous access points across Indiana. The organization is known for combining innovation, compassion, and excellence to ensure every patient receives the highest quality of care. With a rich mission grounded in caring and community service, Franciscan Health actively supports its employees in delivering compassionate and comprehensive healthcare to patients and their families, maintaining a focus on holistic wellness and patient dignity.

The position of Post Acute Coordinator within the Lafayette Franciscan Healthy Living Clinic plays an essential role in the continuum of patient care, specifically facilitating admissions to post-acute service lines which include Home Health, Hospice, and the PACE (Program of All-Inclusive Care for the Elderly) program. This role is responsible for ensuring a smooth transition for patients moving from the hospital environment back into community-based care programs. The coordinator acts as a liaison, working closely with referral sources such as hospitals, Accountable Care Organizations (ACO), physician practices, payers, and case managers, helping to coordinate and complete admissions while educating hospital staff, physicians, and community organizations about care continuity. This ensures that patients experience seamless service across care settings.

The Post Acute Coordinator’s responsibilities involve extensive communication and collaboration with patients, their families, healthcare personnel, and external agencies to coordinate care plans and discharge processes effectively. Managing patient information related to home health, hospice care, and PACE services is crucial for addressing reimbursement and service questions, supporting patients and staff to navigate care challenges. Additionally, coordinating physicians' orders or referrals with intake teams ensures timeliness and accuracy for patient admissions.

Franciscan Health emphasizes a patient-centered approach, especially in the PACE program, whose vision is to provide unmatched, individualized, and joyful care through a team effort that enables seniors to maintain the best quality of life in their communities. Services encompass nutrition, rehabilitation, transportation, and support, aiming to help seniors live independently within their own homes. This role requires a professional passionate about elderly care and familiar with the needs of the frail and aging populations.

The employment position is Monday through Friday, from 8:00 a.m. to 5:00 p.m., with no evenings, weekends, or holidays required, which supports a balanced work-life environment. However, the role does require up to 50 percent travel to effectively connect with patients, families, and healthcare partners in various community settings.

Candidates should possess a bachelor’s degree in health promotion, marketing, sales, or a related field, or alternatively have significant relevant experience in healthcare sales and marketing. Familiarity with insurance processes and a valid driver’s license are also required, given the travel involved. Franciscan Health values experienced personnel with healthcare marketing backgrounds who demonstrate commitment to improving community health through strong patient advocacy and coordination.

Joining Lafayette Franciscan Healthy Living Clinic offers an opportunity to join a respected health system that supports and nurtures its team members, providing comprehensive benefits and a meaningful career dedicated to improving the lives of seniors and vulnerable populations. Franciscan Health’s workplace culture is rooted in equal opportunity employment, religious values, and a commitment to inclusion, ensuring every employee’s contributions are valued and respected throughout their career journey.