Porter/Valet Manager

Kowalis Auto Group, established in the 1970s by the Kowalis family, has a rich history of simplifying the car buying process and delivering a refined customer experience. Operating as a family-owned and operated dealership, Kowalis Auto Group is committed to providing world-class service from the showroom to the service department. Their dedication to exceptional customer satisfaction and their employees has created a positive workplace culture with high employee retention, including many team members who have been with the company for decades. The group prides itself on a family-oriented approach that not only prioritizes client satisfaction but also values and supports its staff, fostering an environment where good work and respect come full circle.

The role of Porter Manager at Kowalis Auto Group is vital to maintaining the smooth operation and high standard of service that customers expect. The Porter Manager is responsible for overseeing the team of porters and valets, ensuring that the vehicle handling and customer service functions operate seamlessly. This leadership position involves hiring, training, scheduling, and managing the porter staff, coordinating efforts with other department heads to meet the overall needs of the dealership. Ideal candidates will have prior management experience in the automotive industry, possess excellent customer service skills, and be capable of driving both automatic and manual transmission vehicles safely. Reliability, initiative, strong follow-up skills, and a professional appearance are key traits valued in this role.

This full-time position comes with comprehensive benefits including health, dental, vision, life insurance, a 401k plan with matching contributions, and paid vacation. The company values diversity and is an equal opportunity employer, prohibiting discrimination of any kind. Joining Kowalis Auto Group means becoming part of a respected team driven by tradition, excellence in customer service, and career development. The Porter Manager plays a crucial role in continuing the company’s legacy of delivering exceptional client experiences and fostering a positive, productive work environment.