Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
401(k) Plan
Career development opportunities
Work-life balance

Job Description

Principle Toyota is a well-established and highly respected automotive dealership known for its commitment to customer satisfaction and high-quality service. Located in a dynamic and growing market, Principle Toyota has built a reputation for excellence through its dedication to providing outstanding products and services to car buyers and vehicle owners alike. The company prides itself on fostering a positive and collaborative work environment where every team member is valued and supported as an integral part of the business. The dealership specializes in offering a wide range of Toyota vehicles, servicing, financing, and parts options, making it a one-stop solution for automotive needs. Principle Toyota is committed to not only meeting but exceeding customer expectations through its DRIVEN core values: Dedicated, Results-Oriented, Innovative, Values-Centered, Enthusiastic, and Nurturing. These principles guide the company culture and operational approach, creating a workplace atmosphere that encourages personal growth, teamwork, and professional excellence.

The role of Service Support Coordinator (Porter) at Principle Toyota is a vital frontline position dedicated to enhancing the customer experience and ensuring smooth operations within the service department. This role is ideal for individuals passionate about cars and customer service, who thrive in a fast-paced environment and enjoy engaging with people. As a Porter, you will be responsible for the safe and efficient movement of vehicles, assisting customers by transferring their belongings, and providing exceptional service delivery from start to finish. You will play a key role in maintaining the flow of vehicles in the service drive, managing loan cars, and helping transport customers to their destinations. Your enthusiasm, positive attitude, and attention to detail will contribute significantly to the welcoming and efficient atmosphere of Principle Toyota.

Working at Principle Toyota means more than just performing a set of tasks; it means becoming part of a family that values ethical behavior, mutual respect, and a sincere commitment to customer satisfaction. The company offers a consistent work schedule with Sundays off to promote a healthy work-life balance, plus an additional day off during the week. With opportunities for career growth supported by ongoing training, employees are encouraged to develop their skills and advance within the organization. Benefits such as comprehensive medical, dental, and vision coverage, paid vacation, and a 401(k) plan help support employees’ health and future financial security.

The ideal candidate for this role is someone energetic, quick-thinking, and reliable, who enjoys working outdoors and interacting with people from diverse backgrounds. You will be an enthusiastic presence who can maintain a positive demeanor throughout your shift, embodying the DRIVEN values that define Principle Toyota. If you want to join a company that values your contribution and invests in your career, this position provides an excellent opportunity to grow professionally while making a meaningful impact every day.

Job Requirements

  • High school diploma
  • Ability to stand for long periods
  • Ability to lift heavy objects
  • Valid driver's license
  • Clean driving record
  • Pass drug test
  • Pass background check
  • Proficient in English
  • Good communication skills
  • Willingness to work varied schedule including weekends
  • Ability to work outdoors
  • Professional appearance

Job Qualifications

  • Ability to stand for 8 hours at a time, walk quickly, and run
  • Ability to lift up to 50 lbs
  • Ability and willingness to work outdoors in all weather conditions
  • Ability and willingness to work a varied schedule, including some Saturdays and holidays
  • High school diploma a must
  • Must be proficient in English
  • Ability to read and comprehend instructions and information
  • Good oral communication skills
  • Clean driving record
  • Valid state of residence driver's license
  • Required to pass a drug test and background check
  • Professional personal appearance
  • Ability to work comfortably with the public
  • Ability to communicate customers' interests, needs, and requests to management and sales personnel

Job Duties

  • Provide exceptional customer service and teamwork with fellow associates
  • Commitment to ethical behavior and mutual respect for fellow associates
  • Ability to work quickly
  • Attention to detail
  • Some computer proficiency is necessary
  • Follows directions well
  • Must have a high-energy personality
  • Enthusiastic presence and ability to smile constantly when with customers
  • Follow the 10 Foot Rule: every employee is to greet anyone they see in a customer area and ask if they have been assisted, if not, get the appropriate personnel and stay until the customer is assisted
  • Ask yourself every day: 'If I were a customer, what would I want?' and provide that kind of solution for your customer at every opportunity

Job Criteria

Experience

Entry Level (1-2 years)


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