Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Caesars Entertainment is a globally recognized leader in the gaming and hospitality industry, known for providing dynamic and immersive entertainment experiences to guests worldwide. With a rich history rooted in innovation and excellence, Caesars operates iconic properties and resorts that are destinations in themselves, offering a blend of luxury, hospitality, gaming, and entertainment. The company’s commitment to its Mission, Vision, and Values reflects a purposeful culture aimed at creating possibilities and places where guests and employees can thrive and enjoy memorable experiences. Their corporate social responsibility framework, People Planet Play, further exemplifies Caesars’ dedication to economic development, sustainability, the well-being of team members, and positive community impact.
The role available is for a Lead Person position within the Environmental Services team at Caesars. This position plays a key leadership role in overseeing and guiding the daily cleaning and maintenance activities within the casino environment, ensuring that the property maintains a pristine and inviting atmosphere for guests and staff. The Lead Person provides work direction to department team members including organizing, prioritizing, and assigning tasks to porters to ensure efficient and effective completion of daily cleaning duties. This includes not only general cleaning but also specialized tasks such as carpet care, floor maintenance, hazardous material clean-up, and infection control practices.
A significant part of the role involves training and mentoring porters, offering support and guidance to enhance team performance and uphold Caesars’ high standards of service and cleanliness. While this position does not oversee formal supervisory responsibilities such as scheduling or disciplinary actions, the Lead Person acts as an essential on-floor leader who steps up to resolve issues and inquiries related to Environmental Services when the Building and Grounds Supervisor is absent. Strong attention to safety protocols, proper use of cleaning chemicals, and adherence to infection control procedures are critical in this role to protect team members and guests alike.
This position embraces Caesars’ values of blazing the trail, teamwork, and being all-in on service, supported by a corporate culture that prioritizes family-style service and genuine connections among coworkers and guests. This role offers an opportunity for those experienced in casino cleaning and floor care procedures to step into a leadership role that influences team success and guest satisfaction while working within one of the top entertainment and hospitality companies globally. Employment at Caesars also involves compliance with regulatory requirements, such as obtaining and maintaining a valid gaming license and undergoing background checks as part of the onboarding process.
The role available is for a Lead Person position within the Environmental Services team at Caesars. This position plays a key leadership role in overseeing and guiding the daily cleaning and maintenance activities within the casino environment, ensuring that the property maintains a pristine and inviting atmosphere for guests and staff. The Lead Person provides work direction to department team members including organizing, prioritizing, and assigning tasks to porters to ensure efficient and effective completion of daily cleaning duties. This includes not only general cleaning but also specialized tasks such as carpet care, floor maintenance, hazardous material clean-up, and infection control practices.
A significant part of the role involves training and mentoring porters, offering support and guidance to enhance team performance and uphold Caesars’ high standards of service and cleanliness. While this position does not oversee formal supervisory responsibilities such as scheduling or disciplinary actions, the Lead Person acts as an essential on-floor leader who steps up to resolve issues and inquiries related to Environmental Services when the Building and Grounds Supervisor is absent. Strong attention to safety protocols, proper use of cleaning chemicals, and adherence to infection control procedures are critical in this role to protect team members and guests alike.
This position embraces Caesars’ values of blazing the trail, teamwork, and being all-in on service, supported by a corporate culture that prioritizes family-style service and genuine connections among coworkers and guests. This role offers an opportunity for those experienced in casino cleaning and floor care procedures to step into a leadership role that influences team success and guest satisfaction while working within one of the top entertainment and hospitality companies globally. Employment at Caesars also involves compliance with regulatory requirements, such as obtaining and maintaining a valid gaming license and undergoing background checks as part of the onboarding process.
Job Requirements
- Ability to push and pull up to 50 pounds
- ability to lift and carry objects up to 30 pounds
- ability to bend, stoop, twist, reach, and kneel repetitively
- safely work with provided cleaning chemical and equipment
- ascend and descend stairs and maintain equilibrium for an extended period
- must be able to work from a standing position and/or walking motion for extended period
- ability to work in a smoking environment
Job Qualifications
- Must have prior experience in a casino environment and understand floor care procedures
- must be able to obtain and maintain a valid gaming license
- must have basic computer skills and be able to check and send email
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- prior professional cleaning experience preferred
Job Duties
- Oversees tasks assigned to porters by supervisors or manager to maintain the daily appearance of the casino
- act as a trainer and mentor for porters and provide guidance and direction in the completion of work activities
- performs a variety of general cleaning duties to include dusting high and low, scrubbing, wiping, mopping wet and dry floors, vacuuming and any other assigned cleaning duties
- performs cleaning in a variety of areas including machines on the casino floor, dining areas, public areas, hallways, stairwells, elevators, bathrooms, break rooms, offices and any other assigned areas
- performs carpet care and resilient floor cleaning according to procedure and as assigned
- mixes, labels, monitors and properly utilize a variety of approved cleaning products
- conducts specialized clean-up according to procedure and utilizes proper equipment such as blood spill and hazardous material clean-up
- follows infection control procedures, including proper hand washing, trash waste storage and disposal and wearing protective clothing and equipment when handling waste and cleaning agents
- follows all safety procedures and protocol as dictated by Horseshoe St. Louis policy, federal and state regulations and standard housekeeping practice and reports all hazardous conditions, defective equipment and accidents or incidents to the supervisor immediately
- may act as the go to person for EVS-related problems or questions in the absence of the Building and Grounds Supervisor
- performs other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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