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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
We are a well-established automotive service center committed to delivering exceptional customer experiences and high-quality vehicle maintenance and repair services. Our facility operates with a team-oriented approach and a focus on efficiency, professionalism, and safety. We pride ourselves on creating a welcoming environment where both customers and employees feel valued and supported. Our service center uses advanced automotive technologies and follows best practices in the industry to ensure every vehicle receives thorough and precise care. We believe that our guests are the cornerstone of our business, and we strive to exceed their expectations in every interaction, making their experience smooth,... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in automotive service or customer service preferred
- ability to work in a physically demanding environment
- reliable transportation
- ability to work flexible hours including weekends
- basic computer skills
- strong attention to detail
- excellent interpersonal skills
Job Qualifications
- High school diploma or equivalent
- excellent communication and customer service skills
- ability to work effectively in fast-paced environments
- strong organizational skills
- basic knowledge of automotive services preferred
- willingness to learn and develop service advisor skills
- ability to follow safety protocols and maintain shop cleanliness
- dependable and punctual work ethic
- ability to work collaboratively within a team environment
Job Duties
- Greet every guest promptly, professionally, and with a sense of urgency upon arrival
- create a welcoming and organized service drive experience from check-in to vehicle delivery
- assist with vehicle check-ins, walkarounds, and accurate vehicle tagging
- support advisors in ensuring clear, timely communication with guests
- help deliver vehicles to guests in clean, ready condition
- safely move, stage, and track vehicles throughout the service drive, shop, and parking lots
- maintain awareness of vehicle status and assist in keeping shop workflow efficient
- retrieve and prepare vehicles for technician work and customer delivery
- assist with jump starts, fueling, and movement of inoperable vehicles
- maintain a clean, organized, and safe working environment at all times
- promptly clean spills and address safety concerns
- keep service drive, shop floors, and shared work areas clean and orderly
- restock shop and service supplies to ensure technicians and advisors are supported
- actively learn service advisor processes, including repair order flow and communication standards
- shadow and support advisors during guest interactions
- begin assisting with basic updates, internal coordination, and workflow management
- develop knowledge of services, recommendations, and dealership processes
- assist technicians and advisors with day-to-day operational needs
- transport vehicles to vendors, pick up parts, or assist with customer transportation as needed
- support opening and closing procedures, including shop readiness and vehicle organization
- take initiative during slower periods to clean, organize, and improve the workspace
- immediately report any vehicle damage, safety concerns, or unusual issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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