Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.50 - $14.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
Paid holidays
vacation
Tuition Reimbursement
On-site Meal discounts
Discounts on technology, travel, food and fuel
Opportunity for growth and advancement
Job Description
TravelCenters of America (TA) has been a trusted name in the transportation and travel industry for over 50 years, serving millions of professional truck drivers and motorists across the United States. As a leading network of travel centers, TA offers a one-stop solution for fuel, food, truck maintenance, and a variety of essential services that keep drivers and travelers moving forward. The company is known for its expansive presence, cutting-edge technology application, and commitment to sustainability and alternative energy initiatives. With corporate headquarters in Westlake, Ohio, TA boasts a dedicated team driven by passion and a shared vision of growth and innovation.
Joining TA means becoming part of an inclusive, dynamic environment where every employee is valued as a stakeholder in the company’s success. TA encourages career development and fosters a culture that invites individuals to contribute ideas, grow professionally, and shape the future of the travel center industry. Their network spans across the country, offering endless opportunities for advancement and personal growth.
The Customer Service Attendant role at TravelCenters of America is vital to maintaining the high standards of cleanliness and customer satisfaction that the company is known for. This position ensures that every traveler experiences a clean, sanitary, and welcoming environment during their visit. The attendant supports the overall operations by adhering to safety and security protocols, using cleaning supplies and equipment effectively, and performing additional duties as assigned. This role requires flexibility in working hours, including nights, weekends, and some holidays, and is ideally suited to someone who thrives in a team-oriented setting and enjoys providing excellent customer service.
As a Customer Service Attendant, you will be engaged in hands-on cleaning of the facility, promoting a safe and pleasant environment for travelers. The role demands a proactive approach to identifying and addressing potential safety risks, wearing and utilizing protective gear appropriately, and contributing to the overall guest experience by maintaining a spotless facility. This position offers a fun, trusting work environment where communication skills and teamwork are highly valued.
TravelCenters of America offers competitive pay ranging from $13.50 to $14.50 per hour, with compensation reflecting experience, skills, and job responsibilities. The company also offers comprehensive benefits including medical, dental, vision, and life insurance, 401(k) plan with company match, paid holidays and vacation, tuition reimbursement, on-site meal discounts, and an array of additional discounts on technology, travel, food, and fuel. With a strong commitment to diversity and inclusion, TA ensures that all applicants and employees are treated equitably and respectfully, and reasonable accommodation requests are welcomed and facilitated. This job represents a rewarding opportunity for individuals looking to make a meaningful impact in the travel industry and work for an employer that values individualism and career growth.
Joining TA means becoming part of an inclusive, dynamic environment where every employee is valued as a stakeholder in the company’s success. TA encourages career development and fosters a culture that invites individuals to contribute ideas, grow professionally, and shape the future of the travel center industry. Their network spans across the country, offering endless opportunities for advancement and personal growth.
The Customer Service Attendant role at TravelCenters of America is vital to maintaining the high standards of cleanliness and customer satisfaction that the company is known for. This position ensures that every traveler experiences a clean, sanitary, and welcoming environment during their visit. The attendant supports the overall operations by adhering to safety and security protocols, using cleaning supplies and equipment effectively, and performing additional duties as assigned. This role requires flexibility in working hours, including nights, weekends, and some holidays, and is ideally suited to someone who thrives in a team-oriented setting and enjoys providing excellent customer service.
As a Customer Service Attendant, you will be engaged in hands-on cleaning of the facility, promoting a safe and pleasant environment for travelers. The role demands a proactive approach to identifying and addressing potential safety risks, wearing and utilizing protective gear appropriately, and contributing to the overall guest experience by maintaining a spotless facility. This position offers a fun, trusting work environment where communication skills and teamwork are highly valued.
TravelCenters of America offers competitive pay ranging from $13.50 to $14.50 per hour, with compensation reflecting experience, skills, and job responsibilities. The company also offers comprehensive benefits including medical, dental, vision, and life insurance, 401(k) plan with company match, paid holidays and vacation, tuition reimbursement, on-site meal discounts, and an array of additional discounts on technology, travel, food, and fuel. With a strong commitment to diversity and inclusion, TA ensures that all applicants and employees are treated equitably and respectfully, and reasonable accommodation requests are welcomed and facilitated. This job represents a rewarding opportunity for individuals looking to make a meaningful impact in the travel industry and work for an employer that values individualism and career growth.
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including nights, weekends and some holidays
- Ability to stand, walk, kneel, stoop, bend over, crouch, crawl, climb and occasionally lift up to 50 lbs
- Effective communication skills
- Commitment to safety and security guidelines
- Willingness to wear protective equipment
- Ability to follow instructions and work independently
Job Qualifications
- Excellent customer service and communication skills
- Working knowledge of cleaning equipment and supplies
- Ability to work flexible hours including nights, weekends and some holidays
- Dedicated individual who works well with others
- Experience in maintaining cleanliness in a commercial setting is preferred
Job Duties
- Work in a fun, trusting environment focused on great customer service
- Clean all areas of the facility as directed and provide our guests with a clean, sanitary environment
- Know and follow all safety and security guidelines and procedures
- Alert to and report potentially unsafe situations caused by team members and guests
- Take corrective action when necessary
- Wear and use protective equipment properly and safely
- Know quantities and types of cleaning supplies used for each cleaning assignment
- Perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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