Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
meal discounts
Employee Discounts
Opportunity for growth and advancement
Job Description
TravelCenters of America is a well-established company serving the travel and trucking industry for over 50 years. Recognized as a leader in the travel center sector, the company provides essential services to millions of professional truck drivers and motorists across the United States. With a network of travel centers, TravelCenters of America offers fuel, food, maintenance, and a wide range of retail products tailored to meet the diverse needs of travelers on the road. The company is continuously focused on expanding its network, adopting cutting-edge technology, and promoting sustainability initiatives to ensure a superior customer experience.
Working at TravelCenters of America means joining a passionate team dedicated to delivering a convenient, one-stop shopping and service environment for travelers. The company fosters an inclusive, team-oriented culture where employees are valued stakeholders and have opportunities for personal and professional growth. Headquartered in Westlake, Ohio, the company emphasizes innovation, safety, and customer satisfaction as core values.
The Customer Service Attendant role at TravelCenters of America is vital to maintaining the high standards of cleanliness and customer service that the company is known for. This position involves cleaning and maintaining all areas of the travel center facilities to ensure a safe, sanitary, and welcoming environment for every visitor. The attendant must follow established safety and security protocols and use cleaning equipment and supplies appropriately to uphold the company’s quality standards.
This role offers individuals the chance to work in a supportive atmosphere that prioritizes teamwork and respect while providing excellent customer service. The Customer Service Attendant will contribute directly to the traveler’s positive experience by keeping the environment clean and orderly. Flexibility in working hours, including nights, weekends, and some holidays, is required to meet the dynamic needs of travel centers operating 24/7.
TravelCenters of America offers a competitive hourly wage starting at $14.00, reflecting the importance of the position within the company. Employees benefit from a comprehensive package, including medical, dental, vision, and life insurance plans, a 401(k) plan with company match, vacation and paid holidays, tuition reimbursement, meal discounts, and various discounts spanning technology, travel, food, and fuel. The company is committed to equal employment opportunities and creating an accessible workplace for all individuals, inviting diverse candidates to join their team.
Working at TravelCenters of America means joining a passionate team dedicated to delivering a convenient, one-stop shopping and service environment for travelers. The company fosters an inclusive, team-oriented culture where employees are valued stakeholders and have opportunities for personal and professional growth. Headquartered in Westlake, Ohio, the company emphasizes innovation, safety, and customer satisfaction as core values.
The Customer Service Attendant role at TravelCenters of America is vital to maintaining the high standards of cleanliness and customer service that the company is known for. This position involves cleaning and maintaining all areas of the travel center facilities to ensure a safe, sanitary, and welcoming environment for every visitor. The attendant must follow established safety and security protocols and use cleaning equipment and supplies appropriately to uphold the company’s quality standards.
This role offers individuals the chance to work in a supportive atmosphere that prioritizes teamwork and respect while providing excellent customer service. The Customer Service Attendant will contribute directly to the traveler’s positive experience by keeping the environment clean and orderly. Flexibility in working hours, including nights, weekends, and some holidays, is required to meet the dynamic needs of travel centers operating 24/7.
TravelCenters of America offers a competitive hourly wage starting at $14.00, reflecting the importance of the position within the company. Employees benefit from a comprehensive package, including medical, dental, vision, and life insurance plans, a 401(k) plan with company match, vacation and paid holidays, tuition reimbursement, meal discounts, and various discounts spanning technology, travel, food, and fuel. The company is committed to equal employment opportunities and creating an accessible workplace for all individuals, inviting diverse candidates to join their team.
Job Requirements
- High school diploma or equivalent
- previous cleaning or sanitation experience preferred
- ability to lift up to 50 lbs
- availability to work flexible hours including nights, weekends and some holidays
- reliable and punctual
- good communication skills
- ability to follow safety procedures
- commitment to providing excellent customer service
Job Qualifications
- Excellent customer service and communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights, weekends and some holidays
- dedicated individual who works well with others
- strong attention to detail
Job Duties
- Work in a fun, trusting environment focused on great customer service
- clean all areas of the facility as directed and provide guests with a clean, sanitary environment
- know and follow all safety and security guidelines and procedures
- alert to and report potentially unsafe situations caused by team members and guests
- take corrective action when necessary
- wear and use protective equipment properly and safely
- know quantities and types of cleaning supplies used for each cleaning assignment
- perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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