Porter - PT

TravelCenters of America, a renowned leader in the travel convenience industry for over 50 years, is a trusted destination for millions of professional truck drivers and motorists across the United States. With a vast network of travel centers spanning the country, TA offers a comprehensive range of services including fuel, food, truck maintenance, and essential amenities to travelers in transit. The company is headquartered in Westlake, Ohio, and is distinguished by its passionate team dedicated to service excellence, cutting-edge technology implementation, and innovative sustainability initiatives such as alternative energy projects. TA is committed to providing an inclusive environment where every team member feels valued as a stakeholder in the company’s growth and success. This commitment translates into abundant career opportunities for individuals eager to contribute their ideas and grow their professional skills within a dynamic and supportive workplace.

The role of Customer Service Attendant at TravelCenters of America is pivotal in maintaining the cleanliness, safety, and overall customer experience that define TA's travel centers. This position is integral to creating a welcoming environment for guests by ensuring all areas of the facility meet stringent sanitary standards. Customers are offered a one-stop shopping experience with a diverse selection of products ranging from grab-and-go foods to electronics, apparel, and travel essentials. As a Customer Service Attendant, you will be responsible for performing a variety of cleaning tasks, using specific cleaning supplies and equipment safely and effectively. The role requires vigilance in following safety and security procedures to prevent hazards and maintain a secure environment for everyone at the facility. Working at TA means joining a fun, trusting team culture that values exceptional customer service and proactive collaboration.

This hourly position offers a pay range of $16.50 to $17.50, reflective of experience and responsibility levels. Beyond competitive compensation, the role offers numerous benefits including medical, dental, vision, and life insurance, a 401(k) program with company match, paid vacation and holidays, tuition reimbursement, on-site meal discounts, and access to a variety of exclusive discounts on technology, travel, food, and fuel. The schedule is flexible with expectations for availability during nights, weekends, and some holidays, adapting to the operational needs of the travel centers. TA fosters a culture of respect and equality, emphasizing its commitment as an equal opportunity employer that embraces diversity across all facets of the organization. They support accommodations for individuals with disabilities and strive to create a workplace where everyone can thrive.

This opportunity is well-suited for motivated individuals with excellent communication skills, customer service orientation, and a willingness to work collaboratively. The typical physical demands include standing, walking, bending, and lifting up to 50 pounds, highlighting the active nature of the role. Exposure to outdoor elements and various environmental factors such as dust, grease, and cleaning chemicals is a routine part of the job, requiring safe and responsible work practices. If you are dedicated, energetic, and passionate about making a positive impact on traveler experiences, this position with TravelCenters of America offers an excellent platform to develop your career in a respected and growing company dedicated to excellence and innovation.