Porter - PT

TravelCenters of America (TA) is a renowned leader in the travel center industry with a distinguished history spanning more than 50 years. Serving millions of professional truck drivers and motorists across the country, TA has established itself as a trusted one-stop destination for fuel, food, truck maintenance, and essential services. The company is driven by a passionate team dedicated to expanding its extensive network of travel centers, incorporating advanced technology, and advancing sustainability with innovative alternative energy initiatives. Based at its corporate headquarters in Westlake, Ohio, TA fosters a collaborative and inclusive work environment where every team member is viewed as an important stakeholder in the company’s success. With locations nationwide, TA offers vast career opportunities for individuals eager to contribute ideas, grow professionally, and help shape the company’s future.

The Customer Service Attendant role at TravelCenters of America is pivotal in maintaining the high standards and welcoming atmosphere that customers expect. This position is responsible for keeping the travel center facilities clean, sanitary, and safe, thereby ensuring a positive and pleasant environment for all travelers. The Customer Service Attendant supports TA’s commitment to excellent customer service by providing guests with a clean, hygienic environment that enhances their overall experience. The role requires a proactive, dependable individual who works well within a team setting and is motivated by delivering exceptional service. The job offers an engaging, supportive workplace focused on trust, fun, and teamwork.

In this role, attendants are expected to clean various facility areas according to detailed plans and guidelines, use cleaning supplies and equipment safely and effectively, and adhere strictly to all safety and security procedures. Attention to detail and a conscientious attitude are necessary to identify and correct potentially unsafe situations. Additionally, the role demands flexibility with working hours, often requiring night, weekend, and holiday shifts to ensure continuous service coverage. TA offers an hourly wage ranging from $14.00 to $15.00, reflecting the responsibilities, requirements, and relevant experience the candidate brings to the position.

Those who join TA will find more than just a job; there is an opportunity to be part of a dynamic team that values individual contributions and encourages career advancement. TA is proud of its inclusive and diverse workplace culture, committed to equal employment opportunity regardless of personal characteristics or background. The company supports team members with comprehensive benefits, including medical, dental, vision, and life insurance, 401(k) plan with company match, tuition reimbursement, paid holidays and vacations, and other valuable perks such as on-site meal discounts and a broad range of employee discounts for technology, travel, food, and fuel.

The physical demands of the Customer Service Attendant position involve standing, walking, kneeling, stooping, crouching, occasionally lifting heavy objects up to 50 lbs, and using repetitive leg movements. The work environment may expose the employee to outdoor weather conditions, fumes, particles, mechanical movements, noise, and cleaning chemicals. TA emphasizes safety and proper use of protective equipment to minimize risks.

This role is ideal for a dedicated and communicative individual who wants to contribute to keeping TA’s travel centers clean and inviting, supporting the mission to "return every traveler to the road better than they came." With strong support, clear expectations, and paths for growth, TravelCenters of America invites motivated candidates to join its team and enjoy a fulfilling career in a company that respects and values its employees.