
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Vacation Time
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement
Job Description
TravelCenters of America (TA) is a leading and well-established network of travel centers that has been serving professional truck drivers and motorists across the United States for over 50 years. Renowned for providing a convenient, one-stop shopping experience, TA offers a wide variety of essential services including fuel, food, truck maintenance, and other travel necessities. With a passion-driven team at its core, TA continues to grow its extensive network of travel centers while integrating cutting-edge technology and innovative sustainability initiatives to improve the overall experience of its customers. The company's corporate headquarters is located in Westlake, Ohio, and its locations nationwide are staffed by dedicated employees who take pride in supporting the daily needs of travelers. TA’s culture is one of inclusivity and career growth, offering ample opportunities for individuals who want to be part of a dynamic and forward-thinking organization. The company fosters an encouraging environment where employees' ideas are valued and their professional development is prioritized. This particular role is for a Customer Service Attendant at TravelCenters of America, where the selected candidate will be a crucial member of the store team. The Customer Service Attendant is tasked with maintaining the travel center’s buildings and facilities in a clean and sanitary condition according to TA's established standards. Their primary goal is to ensure a welcoming, safe, and pleasant environment for all customers, which supports TA's mission to "return every traveler to the road better than they came." This role is more than just cleaning – it involves working in a fun and trust-based environment that centers on excellent customer service. Employees in this position will clean various areas of the facility as directed, use and manage cleaning supplies safely, adhere to all safety and security protocols, report any unsafe situations, and consistently ensure that the environment meets the company's high hygiene standards. Flexible working hours including nights, weekends, and holidays are often required, reflecting the round-the-clock nature of travel center operations. The pay range for this role typically falls between $14.00 and $15.00 per hour, depending on responsibilities, experience, and skills. TravelCenters of America is an equal opportunity workplace committed to diversity, equity, and inclusion. They welcome applications from all qualified individuals and provide reasonable accommodations during the recruitment process. The position involves physical tasks such as standing, walking, bending, lifting up to 50 pounds occasionally, and working in various environmental conditions including outdoor elements and exposure to cleaning agents. Joining TA means becoming part of a team that values safety, quality customer interactions, and professional growth. This is an ideal opportunity for those who want to be part of a respected company that delivers essential services to travelers every day while fostering a positive work atmosphere and strong community values.
Job Requirements
- high school diploma or equivalent
- prior experience in cleaning or janitorial duties preferred
- ability to stand, walk, kneel, stoop, bend over, crouch, crawl, climb and perform repetitive use of legs occasionally
- ability to lift up to 50 lbs occasionally
- strong attention to safety and security procedures
- availability to work flexible hours including nights, weekends and holidays
Job Qualifications
- a dedicated individual who works well with others and is excited to be part of a team
- excellent customer service and communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights, weekends and some holidays
Job Duties
- work in a fun, trusting environment focused on great customer service
- clean all areas of the facility as directed and provide guests with a clean, sanitary environment
- know and follow all safety and security guidelines and procedures
- alert to and report potentially unsafe situations caused by team members and guests
- take corrective action when necessary
- wear and use protective equipment properly and safely
- know quantities and types of cleaning supplies used for each cleaning assignment
- perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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